Airflight was fine. Upon arrival to Rome ,our deiver was there waiting with Gate 1 sign (easy to spot).
Immediately upon drip off at Hotel Genova. Our Tour Guide Mr. Ignazio Billera was there asisting others in our group . He gave us overview and got us checked in 1,2,3.
Day 1 Ignazio has us on our way. He was knowledgeable about so much related to the scheduled tours but also the cities historical preseperspective as well. He was easy to talk to and ask questions. Florence was out next major tour then on to Venice.
Ignazio Billera encouraged us to stay close to the group and he kept that sign visable at all times. He consistently communicated through the headsets so we knew where he was and what we were viewing.
I felt he went abive and beyond with us. I didnt see this man eat , he was always checking on us and our needs.Gate 1 BRAVO, for a excellent well organized trip and a extra BRAVO for IGNAZIO BILLERA....
Product or Service Mentioned: Gate1travel Tour.
Reason of review: Good quality.