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Contact Garrett Wade Customer Service

Garrett Wade Phone Numbers and Emails

Toll-Free Number:

  • (800) 221-2942
    USA and Canada
Call customer service

Customer Service:

  • (513) 346-2258
    International

Garrett Wade Email:

privacy@garrettwade.com
Privacy Inquiries
Is this your business?

How to Contact Garrett Wade Customer Service?

Most Popular Number:

(800) 221-2942
USA and Canada
author avatar
PissedConsumer Reporter

Garrett Wade is a US-based company manufacturing tools for gardening, woodwork, workshops, and DIY projects. Their toll-free number, 1-800-221-2942, is active for customers in the USA and Canada to contact for queries and concerns. International clients can call Garrett Wade customer service at 1-513-346-2258 to resolve their problems. Calling the company agent is best for urgent matters due to the prompt response it ensures. However, customers must dial the Garrett Wade phone number between office hours to get efficient assistance.

Two email addresses are available to contact the company agent for issues and concerns. People who want to learn about the products manufactured by the Garrett Wade company and discuss related issues can write to mail@garrettwade.com during business hours. The email privacy@garrettwade.com is available for customers with privacy issues and concerns. When sending an email to the company agent, customers must wait for a response for one business day. People with urgent inquiries can consult the company's call centre, which is operational Monday through Friday between 9:00 AM and 8:30 PM ET. While the call centres and Garrett Wade store locations are closed on major US holidays, customers can still use the links available on the company website for faster service and convenience.

The Garrett Wade company headquarters is at 9271 Meridian Way, West Chester, Ohio 45069, United States. People seeking to visit this address must have a valid reason, a sensitive issue or concern, and serious complaints to discuss with the company agent. Those with general issues and inquiries can consult the support team through the Garrett Wade website or call the business agent via one of their published helplines for an efficient response. That will help save their time.

Individuals can reach Garrett Wade customer service online by visiting the company website and clicking Contact Us on the homepage. That will direct them to fill out a form on a new page. This method is best for discussing general questions about products, policies, returns, and any specific information that customers may require. When filling out the form, individuals must enter their complete contact details, including their phone number, email address, order number, company name, and the query. That would ensure efficient assistance from the business agent. The Garrett Wade website also has FAQs about returns and shipping pages for customers with general concerns to visit for self-help.

Garrett Wade Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    91% phone 9% email
  • The best phone number to call Garrett Wade is 8002212942. 70% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Saturday, while the shortest are on Monday. The average call time is 1 minute.

  • People call Garrett Wade mainly because of staff, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Garrett Wade Website:

Garrett Wade Help Center:

Corporate Office Address:

Garrett Wade Company, Inc.
9271 Meridian Way
West Chester, Ohio 45069
United States

Other Info (opening hours):

International Fax: (513) 346-2257

More contact details

Fax:

1(800) 566-9525

Garrett Wade Rating Based on 6 Reviews

Rating details

2.6
more details
Product or Service Quality
Customer service
Diversity of Products or Services
Delivery Service

Rating stats

Rating trend

Summary of Garrett Wade Customer Service Calls

10 TOTAL
CALLS
00:32 AVG CALL
DURATION
40% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Garrett Wade?

Payments and Charges Question:

  • “Never got Granpa's weeder, and was charged.”

Request for Information Question:

  • “Status of order”

Shipping and Delivery Question:

  • “Waiting on a package”

Staff Question:

  • “Incredibly bad service - Are you a government agency?”

Other Question:

  • “Cant redeem points”
  • “Unspzecified”
  • “K2 knife can't open”

Compare Garrett Wade Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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