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Contact Garnet Hill Customer Service

Garnet Hill Phone Numbers and Emails

Toll-Free Number:

  • (800) 870-3513
Call customer service

Customer Service:

  • (888) 549-6738
    Canada

General Info:

  • (603) 823-5545

Garnet Hill Emails:

Customer Service
International
Send Message
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How to Contact Garnet Hill Customer Service?

Most Popular Number:

(800) 870-3513
Total calls: 30 Issues resolved: 6 Last call: Dec 18, 2024
author avatar
PissedConsumer Reporter

Contact Garnet Hill customer service via phone if you require assistance or have doubts. The phone number for customer service issues is 1-800-870-3513. This contact number to speak to the Garnet Hill team can be contacted between 8:00 AM and 5:00 PM ET, Monday through Friday. There is yet another number that is specific to requesting general information. This number is 1-603-823-5545. If you are a customer from Canada, the best number to dial is 1-888-549-6738.

The corporate office of Garnet Hill is at 231 Main Street, Franconia, New Hampshire 03580-4803, United States. Customers can use this Garnet Hill location to visit in person and convey their concerns to the customer agents. While most issues can be solved by talking to an expert by dialing the published service number, there is always an option to visit the office for complex problems. This location can also mail them any essential documents.

The company customer service provides its users with online help through the Garnet Hill website. For this, head to the website and hover on the Support option until you can view a drop-down menu. Once you can view the options, click on Contact Us. The contact form will appear on the next page, which you can fill out with your details, including your name, email address, phone number, and order details. Once you click submit, the company team will review the form and reply immediately.

Garnet Hill Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    87% phone 13% email
  • The best phone number to call Garnet Hill is 8008703513. 75% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Saturday, while the shortest are on Sunday. The average call time is 29 seconds.

  • Be prepared for the call as Garnet Hill may ask you for the following information to identify you as a customer: order id or tracking no.

View full overview ›
PissedConsumer Club

Contact Information

Garnet Hill Website:

Garnet Hill Help Center:

Corporate Office Address:

Garnet Hill, Inc
231 Main Street
Franconia, New Hampshire 03580-4803
United States

Other Info (opening hours):

Hours:

Monday - Saturday: 8:00 am - 8:00 pm ET

More contact details

Fax:

+1 (888) 842-9696

Garnet Hill Rating Based on 7 Reviews

Rating details

3.0
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Delivery Service
Customer service
Advertised vs Delivered
Price Affordability

Rating stats

Rating trend

Summary of Garnet Hill Customer Service Calls

41 TOTAL
CALLS
00:29 AVG CALL
DURATION
30% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Garnet Hill?

Request for Information Question:

  • “Order status”
  • “Request hard copy of catalog”
  • “To place an order”

Shipping and Delivery Question:

  • “Free shipping”
  • “Didnt get my dicount for text messages”
  • “Sent wrong merchandise”

Return/ Replace Question:

  • “Received incorrect item”
  • “Return for credit”
  • “Return”

Payments and Charges Question:

  • “Birthday coupon”
  • “Billing adjustment”

Product/ Service Question:

  • “Product infi”

Other Question:

  • “To find a price”
  • “Ordering pants that are back ordeted”
  • “To get an order form”

Compare Garnet Hill Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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