Gardner White Furniture - Sold us a used couch!

36 of 178 Gardner White Furniture reviews

Bought a couch with chaise on 12/13/15 and kept it in original wrapping because we were remodeling the room it was going in, just opened it today and it did not come with the pillows or legs for the chaise, the material is worn and torn and the legs are all scuffed from obvious previous use.Completely unprofessional and unacceptable!

Called the office and while on "hold" the secretary hung up on me, I called back and then she transferred me 3 times to different people because she did not know what to do and the manager refused to talk to me!How do you even call yourself a business?!?!

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Reason of review:
Bad quality
Preferred solution:
Let the company propose a solution
Monetary loss:
$450
Product or service
Gardner White Dolphin Couch
Review category
Furniture and Decor
review #794521

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36 of 178 Gardner White Furniture reviews
BarbT

Feb 21, 2016 #1115421

I just responded to your other post. Please email me barb@gardner-white.com

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BarbT

Feb 21, 2016 #1115419

I apologize and want to investigate. Please email me your order number and contact information. I will handle personally.
barb@gardner-white.com

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