Gardner White Furniture - Over Approved Credit Line

51 of 178 Gardner White Furniture reviews

My husband and I bought a queen mattress set for $699.00.Jinie asked if we wanted to do the 0% interest for 6 months.

We agreed. 10 minutes later she comes back telling us we've been approved for $12,000. We only wanted the $699 to pay for the mattress. Now they have marked our credit to increase it to a balance we didn't want.

They said oh- all you have to do is call them to get it fixed. If we knew they were going to push for more than the price of the mattress, we would have said no. Either way they have dinged our good credit for asking for such a high amount. They ask for the high amount to encourage you to buy more in the store.

We wanted to go back to return the mattress just for the principle of it, but the damage was done.I will not be buying any more furniture from Garner White with their deceiving credit limit practice.

This review is a subjective opinion of a user.
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More Review Details

Diversity of Products or Services
Product or Service Quality
Advertised vs Delivered

  • What I liked
      No items
  • What I disliked
    • Credit approval process

Reason of review:
Problems with payment
Product or service
Queen Size Mattress Set
Review category
Furniture and Decor
review #742017

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51 of 178 Gardner White Furniture reviews

Feb 11, 2016 #1110157

The credit company assigns each customer the amount they are approved for, the credit amount / limit is not asked for.

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Nov 30, 2015 #1071431

I am sorry your are upset. The computer sets credit limits based on your credit history and clearly you have an excellent credit history! Congratulations. If you want ta lower limit call Comenity Bank and they will lower your limit. This should not affect your credit score which is clearly excellent.

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