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4.4

I ordered some garden furniture from Garden4Less - about £1700 worth. The ordering process was simple and without problem.

The furniture was delivered on time, but one item was missing and one damaged. A quick call to customer services and they immediately arranged for the missing/damaged item to be replaced with no questions asked. The replacements also arrived on time.

Some weeks later, one of the chairs began to split - I reported this as a claim under warranty and yet again, this was dealt with swiftly and without question, with an exchange done within a few days.

Sometimes things go wrong when you buy online and I guess Ive been unfortunate.

However, This is one of the best companies Ive ever had to deal with in respect to when things go wrong. All issues dealt with quickly, politely and efficiently without question.

I would wholeheartedly recommend these guys to anybody for their customer service alone.

User's recommendation: Order with confidence.

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