Skip to content
Write review For Business
  • Login

Contact GameSir Customer Service

How to Reach a Person at GameSir

Verified Contact Information

Customer Service:

  • +867 552 377 1729
    Returns
Send Message

Customer Service:

cs@gamesir.hk
gamesirteam@gmail.com
App Support
cs_tello@gamesir.hk
For GameSir T1d

Business Sales:

sales@gamesir.com

Jobs/ Career:

oversea@gamesir.hk

Legal:

ip@whosebillling.com

Media:

marketing@gamesir.com
Marketing Inquiries

Sales/ Reservations:

sales@gamesir.hk
marketing@gamesir.hk
Marketing Inquiries

GameSir Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular GameSir Phone Number
+867 552 377 1729
Most Popular GameSir Email Address
gamesirteam@gmail.com
Issue Resolution Rate
Low (12% reported full resolution)
Contact Method Distribution
90% phone, 10% email
Common Reasons for Contact
Product/ service, request for information, shipping and delivery
View full overview

How to Contact GameSir?

The GameSir phone number is +(867) 552-377-1729. Call this line if you need to return your purchase. For all other inquiries, including payments, shipping, warranty services, and software, please visit the GameSir website or contact the company via email. Professional customer care agents are always ready to assist you with your concerns.

The GameSir email for customer service is cs@gamesir.hk. Do you seek app support? Send an email to gamesirteam@gmail.com for technical assistance. To learn more about the corporate purchasing services, send an email to sales@gamesir.com. Do you have marketing and sponsorship inquiries? Would you like to email the marketing department? Send your questions and comments to marketing@gamesir.com.

The corporate headquarters is located in Guangzhou, China. The company also has an office in the UK, and the GameSir address for the British branch is BTREE Limited, 20H, 39 Mark Road, Hemel Hempstead, Herts, Buckinghamshire HP2 7DN, United Kingdom. If you need to return an item, please send it to A206-A205, Building 2, Shenzhen Software Industry Base, No. 87, 89, 91, High-Tech South Tenth Road, Binhai Community, Yuehai Street, Nanshan District, Shenzhen City, Guangdong Province, China.

The GameSir support agents are available on weekdays during usual business hours. The regular schedule may change during the holidays, and you can get more information on possible changes by contacting the company directly. Please note that if you choose to address your inquiry online, it takes the support department up to 24 hours to respond.

If you want to contact the company online, you have the option of sending an email or addressing your inquiry via the live chat on the GameSir website. To launch the GameSir live chat, just click on the “Get Help!” button at the bottom right corner of any website page. You can also connect with the company on social media such as X, Instagram, and TikTok.

PissedConsumer Club

Contact Information

GameSir Website:

GameSir Help Center:

Corporate Office Address:

BTREE Limited
20H, 39 Mark Road,Hemel Hempstead
Buckinghamshire HP2 7DN
United Kingdom

Other Info (opening hours):

Other Location:

Store

Rm 1318&1319,Hollywood Plaza,610,

Nathan Road, Rm 1318&1319,

Mongkok, Kowloon Hong Kong SAR


Mailing Address:

Returns

A206-A205, Building 2,

Shenzhen Software Industry Base,

No. 87, 89, 91, High-Tech SouthTenth Road,

Binhai Community, Yuehai Street,

Nanshan District, Shenzhen City,

Guangdong Province, China

More contact details

Why Customers Call GameSir?

Top Reasons of Customers Calls

  • Product/ Service 48%
  • Customer Inquiries & Issues 25%
  • Shipping and Delivery 7%
  • Request for Information 7%
  • Activation/ Cancellation 2%
  • Return/ Replace 2%
  • Questions About an Order 2%
  • Account 2%
  • Refund <1%
  • Payments and Charges <1%
  • Staff <1%
  • Website/ Application <1%

Product/ Service

48%
  • "Buttons not working"
  • "Broken controller"
  • "My controller broke in under two weeks"

Customer Inquiries & Issues

25%
  • "haven't received my controller in 20 days"
  • "I aint got my ***"
  • "Controller"

Shipping and Delivery

7%
  • "Wrong order"
  • "Shipped to the wrong address"
  • "My package hasn't even been given to ups after 3 days"

Request for Information

7%
  • "About my package"
  • "I want to know where my order is"
  • "Asking about an order"

Activation/ Cancellation

2%
  • "I want to cancel order and my money back to me"
  • "Cancel order"
  • "Cancel"

Return/ Replace

2%
  • "Needing a replacement"
  • "Returned to the sender"
  • "Return"

Questions About an Order

2%
  • "Order"
  • "My order"

Account

2%
  • "wrong email on my order"
  • "Code doesnr work"

Refund

<1%
  • "Refund"

Payments and Charges

<1%
  • "overcharge"

Staff

<1%
  • "For service"

Website/ Application

<1%
  • "Watsapp not working"

Compare GameSir Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Nacon
Nacon Customer Service
8bitdo
8bitdo Customer Service
PowerA
PowerA Customer Service
stars-rating-fill
5.0 out of 5

Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about GameSir? What happened? What can we help you with?
Submit review Don't show this popup
GameSir
Reviews Contacts Community