Bellevue, Washington
0 comments
Not resolved

Update by user Jun 16, 2016

Galeana Chrysler is located in Fort Myers FLORIDA, not Washington State

Original review posted by user Jun 11, 2016

I purchased a 2012 Chrysler 200 July 2015.It was the worst thing I'VE ever done.

62 days after purchase it broke down. The complete electrical system shut down. The alternator and battery had to be replaced at a cost to me of $1,100 at Galeana Chrysler, Fort Myers FLORIDA. The three year old car was NOT under warranty, factory or aftermarket.

I had only driven 600 miles, no trips anywhere and it was dead. I complained to the Service Advisor and he argued that there was no recall or nationwide problems with the 200. I got on the internet and found numerous owners of the 200 who were having the same electrical problems I was having. Fast forward 7 months.

Major electrical shutdown on the highway. Battery is dead, alternator is dead, AGAIN. Towed to Galeana again.... I tell the adviser the problem and the research I've done that reflects the electrical system shut down problems with the 200.

He argues, again that these problems don't exist. But my 200 is broken down AGAIN and they say they can't find a problem. While on a phone conversation with the adviser, he yells that I'm *** to believe the internet, tells me if I'm so unhappy with the car, to abandon it at the dealership and stop complaining. When I speak up he hangs up on me...

Totally ticked off I say nothing, nor do I call back. I WANT MY VEHICLE REPAIRED!! They repair the vehicle, I get a condescending attitude as I pick up my car and now I'm waiting for the next electrical system shut down to happen. The Chrysler 200 SUCKS ELECTRICALLY AND GALEANA CHRYSLER SERVICE IS TERRIBLE!

I've had 2 visits there and THEY ARE TERRIBL!!NO APOLOGIES, NO FOLLOW-UP, NOTHING.

Review about: 2012 200.

Review #863948 is a subjective opinion of a user.

1.0
Customer service
Product or Service Quality
Staff
Price Affordability
PRODUCT OR SERVICE 2012 Chrysler 200 Car
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

Had an Experience with Galeana Chrysler Dodge Jeep Ram?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

Picasso Painting And Remodeling - Picasso Painting Company. Picasso Painting And Remodeling "I received a favorable estimate from Carlos Penagos, which included a number of punch list items of my home. The estimate also included the matching the paint, painting living and..." Read more Dutchmen - 2915RK Colmen AC no duct connected Dutchmen "Brought the trailer in Jan 17, Camping World, Colorado Springs, CO. Turned on the Fan for the AC and the air only came out the unit vent and not though..." Read more Other Company - Matthew Smith of Matthew John Smith LTD SCAMMER Other Company "Avoid doing business with financial consultant /analyst Matthew Smith and his company Matthew John Smith LTD are located in London United Kingdom. I was going to hire Matthew Smith for..." Read more Metro Atlanta Ambulance Service - MetroAtlanta Ambulance Service Complaint Marietta GA dismissed by DPH despite Evidence Metro Atlanta Ambulance Service "This is what happens if you file a complaint against MAAS......The owner is Council chairman for the region where you file a complaint with Ga Dept Public Health. Notice..." Read more Gearbest - The best service Gearbest "The photo is from the most recent purchase, but I have already made more than 30 orders with many products. All products are quality, and even if you have a..." Read more Lied to and discriminated against by bingohall.ag Bingohall "I have been playing at bingohall.ag for some time and had deposited thousands of dollars and one day I go to login and it said my account had been locked..." Read more NEVER BUY SKECHERS--shoes fall apart and company ignores Skechers "I have a pair of skechers sneakers with very little wear, as can be seen on the attached images. After just a few weeks of minor wear, the bottom portions..." Read more Dennys Restaurant - Most racist and dissapoint​ing experience ever Dennys Restaurant "Waiter was racist. Refused to serve us because my fiance is African American. Once server ended up serving us he did not EVER give my fiance her food and then..." Read more