GAK Phone Numbers and Emails

Customer Service:

  • +44 127 366 5400

GAK Emails:

Customer Service
General Info
Sales/ Reservations
Education and Commercial Audio Sales
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GAK Contact Information

GAK Website:

GAK Help Center:

Corporate Office Address: Ltd
76-82 North Rd.
Brighton, East Sussex BN1 1YD
United Kingdom

Other Info (opening hours):

Customer Support Hours:

Monday - Saturday: 9:30am - 5:30pm

Sunday: 11:00am - 5:00pm

Registered Office:

30-34 North St.

Hailsham, East Sussex

BN27 1DW United Kingdom

Data Protection Officer: Ltd

60 Gladstone Place

Brighton, East Sussex

BN2 3QD United Kingdom

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GAK Return Policy
Under new consumer regulations, if The User of company services purchase The Client's product from GAK over the phone or online The Client have the right to cancel the order without any given reason as long as The Client of GAK contact Website within 14 days of receiving The Customer's complete order. All items must be returned to in 'as new or showroom' condition meaning they should show no signs of use, wear and tear or damage. Please retain all the original packaging for The Client's items until The Client of GAK have decided to keep the goods, this is very important as an additional charge will be made for items returned without the original packaging. If The User wish to return any items within the 14 day Right To Cancel period, all items must be packed in a strong cardboard box with appropriate internal packaging to protect the items and prevent them from moving around in transit to avoid scratches or damage. GAK cannot accept responsibility for any item that is damaged due to insufficient packaging, and The Customer's return will be refused or refund reduced if items are not packaged correctly.
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GAK Delivery Policy
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GAK Terms of Service
East Sussex, BN1 1YD. Payment must be received in full before any goods can be dispatched. All Prices are quoted in UK Pounds (£) and include all Taxes & VAT. Payment will only be accepted in UK Pounds (£). All payments will be processed in the UK. accept the following forms or payment VISA, Mastercard, Maestro, Delta, American Express, Solo, VISA Electron, PayPal, Amazon Pay and Bank Transfer. Paying with Amazon pay allows The User of Website use the address and payment details already saved on The Customer's Amazon Account to quickly and safely pay for The User's order. Please note it is not possible for The Company to ship orders to Amazon lockers. Please note Finance Offers cannot be applied to Amazon orders or in conjunction with voucher codes. Please note if payment is made by American Express The Company must deliver The Customer's order to the registered cardholders address.
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GAK Privacy Policy
Information The User of Website have provided to such as Forename, Surname, Delivery address, Billing address, Email address and Contact phone number. Information relating to payment transactions processed as part of placing an order with GAK such as payment provider (Visa, MasterCard, PayPal, Amazon, Bank Transfer, V12 Finance), transaction reference and status. If registered for ‘Express checkout' Website will store a payment token in order to facilitate fast payment through Company's payment pages provided by a third party Secure Trading Ltd. Please note do not store The User's credit card details. If The User of Website have signed up for a User Account The Company store The Customer's User Name and an encrypted version of The User's Password. If The Client of GAK have placed an order and respond to a Service or Product Review request from one of GAK's' third party providers (TrustPilot or Google Reviews) GAK may store The Client's review and comments.
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GAK reviews and complaints
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