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Contact Gainesville Regional Utilities Customer Service

Gainesville Regional Utilities Phone Numbers and Emails

Toll-Free Number:

  • (800) 818-3436
    Toll- Free
Call customer service

Emergency/ Hotline:

  • (352) 334-2550
    Natural Gas Leak
  • (352) 334-2871
    Power Outage/Downed Lines
  • (352) 334-3434
    Streetlight Outage
  • (352) 334-2711
    Water/Wastewater Repair

Report Fraud:

  • (352) 393-1911
    Anonymous tips

General Info:

  • (352) 334-5051
    ADA Coordinator
  • (352) 393-1460
    Conservation Services
  • (352) 393-1500
    Electric Engineering
  • (352) 334-2330
    Garbage (Refuse) Collection
  • (352) 334-3000
    GATOR NET
  • (352) 334-3100
    GRU.Net
  • (352) 334-2912
    GRUCom Business Internet and Data Services
  • (352) 393-1449

Headquarters:

  • (352) 334-3400
    Administrative Offices

Media:

  • (352) 393-1986
    Communications
  • (352) 393-1297
    Community Relations

Sales/ Reservations:

  • (352) 334-3200
    GRUCom Sales
  • (352) 393-1464
    Natural Gas Sales

Gainesville Regional Utilities Emails:

General Info
ADA Coordinator
Send Message
Is this your business?

How to Contact Gainesville Regional Utilities?

Most Popular Number:

(800) 818-3436
Toll- Free

The Gainesville Regional Utilities phone number is (800) 818-3436. To report a natural gas leak, please contact the company at (352) 334-2550. In case of a streetlight outage, please call an emergency line at (352) 334-3434. Consumers who need to request water or wastewater repair services would dial (352) 334-2711. If you witness a power outage and downed lines, please immediately contact the company at (352) 334-2871.

The Gainesville Regional Utilities email is info@gru.com. If you need to get in touch with the ADA coordinator, drop a line at oeoada@cityofgainesville.org. Alternatively, customers can submit inquiries via an online form on the Gainesville Regional Utilities website or message the company on social media platforms.

The corporate head office is located in Florida. Gainesville Regional Utilities headquarters address is 301 SE 4th Avenue, Gainesville, Florida 32601, United States. The office is open on weekdays, and you can drop by to have an appointment with a company representative. Customers who want to contact the company by post should send their letters to P.O. Box 147051 Station A110, Gainesville, FL 32614-7051.

The Gainesville Regional Utilities office is open on weekdays. Lobby hours are from 8 am to 5 pm on Monday, Tuesday, Thursday, and Friday. On Wednesday, the hours are from 9 am to 5 pm. Business offices are open from 8 am to 5 pm. The drive-thru hours are 7.30 am to 6 pm, Monday through Friday. Please note that these hours may be different during the holiday season.

To submit a message via the Gainesville Regional Utilities website, you need to press the “Contact Us” button at the top of the screen and scroll down till you see a contact form. Then, you need to complete the form by providing the required information and submitting your message. One of the company representatives will review your inquiry and contact you back.

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Contact Information

Gainesville Regional Utilities Website:

Gainesville Regional Utilities Help Center:

Corporate Office Address:

Gainesville Regional Utilities
301 SE 4th Avenue
Gainesville, Florida 32601
United States

Other Info (opening hours):

Lobby Hours:

Monday, Tuesday, Thursday and Friday:8 AM – 5 PM

Wednesday: 9 AM – 5 PM

Drive Thru Hours:

Monday - Friday: 7:30 AM – 6 PM

Business Offices Hours:

Monday - Friday: 8 AM – 5 PM


Mailing Address

P.O. Box 147051 Station A110

Gainesville, FL 32614-7051

More contact details

Summary of Gainesville Regional Utilities Customer Service Calls

4 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Gainesville Regional Utilities?

Payments and Charges Question:

  • “Payment arrangement”
  • “Billing”

Staff Question:

  • “Need new service”

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