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Contact GAF Customer Service

GAF Phone Numbers and Emails

Toll-Free Number:

  • (877) 423-7663
Call customer service
Send Message

Customer Service:

  • (800) 755-9392
    LL Building Products

Gaf Non-Woven Fabrics:

  • (800) 234-3210
    202 Cedar Road Ennis, TX 75119

Gaf Weatherside:

  • (610) 863-4101
    440 Katherine Rd Wind Gap, PA 18091

Headquarters:

  • (973) 628-3000

Media:

  • (973) 628-3890

Technical And Warranty Services:

  • (800) 211-9612
    LL Building Products

Technical Support:

  • (800) 766-3411
  • (888) 532-5767
    Certified Contractor Program
  • (800) 458-1860
    Warranty

GAF Emails:

Business Customer Service
Business Sales
Business Technical Support
Claims
Claims involving Residential Commercial Guarantees, Claims involving Residential Warranties
Customer Service
Architectural Information Services, Certified Contractor Program, Guarantee Services, Orders, Tapered Design Group
Media
Press Inquiries
weatherside@gaf.com
GAF WeatherSide
warrantyllbp@gaf.com
Warranty
Is this your business?

GAF Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    79% phone 21% email
  • The best phone number to call GAF is 8774237663. 67% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Sunday.

  • Be prepared for the call as GAF may ask you for the following information to identify you as a customer: phone number.

View full overview ›

How to Contact GAF?

Most Popular Number:

(877) 423-7663
Total calls: 36 Issues resolved: 2 Last call: Nov 25, 2023

The GAF phone number, where you can contact the customer service specialist, is 877-423-7663. This line is designed for commercials to provide detailed information about orders, warranties, guarantees, etc. There, you can also ask for technical assistance. If you are interested in more details about the building's materials that the company offers for residential, call the same line, but select a specific option: 1 for orders, 2 for contractor support, 3 for warranties, guarantees, and claims, or 4 for technical assistance. More GAF contacts are available on the “Contact Us” page of the company’s website.

If you prefer written communication, send your questions or concerns to the following GAF email: customercarecommercial@gaf.com. This is the primary contact method that you can use to connect with the customer care specialist for any inquiries. It can be requesting more details about the product you are interested in, reporting technical issues, or anything else. Emailing format is especially helpful for matters that do not require immediate attention or if your inquiry involves attachments like photos or documents to provide clarity on your issue.

Specialists from key departments perform main functions from the GAF headquarters that is located in the United States at 1 Campus Drive, Parsippany, New Jersey, 07054, United States. If you need to send important documents, letters, or other correspondence requiring in-person review by the company team, use the mentioned GAF address for mailing communication.

If you need online assistance, the GAF website provides such an option via the “Contact Us” page, where you can go from the bottom menu. There, choose “Contact commercial” or “Contact residential” and follow the telephone number or email address. Online communication saves you time as you don’t need to dial the necessary combination on your phone gadget.

PissedConsumer Club

Contact Information

GAF Website:

GAF Help Center:

Corporate Office Address:

GAF
1 Campus Drive
Parsippany, New Jersey 07054
United States

GAF Rating Based on 6 Reviews

Rating details

1.5
more details
Customer service
Diversity of Products or Services
Website
Price Affordability

Rating stats

Rating trend

How Good is GAF's Customer Service?

Shandell Veo
Shandell Veo
Feels Satisfied | Aug 10, 2023

Great

Read full quote
Edger Yyd
Edger Yyd
Feels Disappointed | Apr 25, 2023

We are having major issues with our shingles but having got a call back. Lost shines six times in three weeks.
Robert
406-902-****

Read full quote

Summary of GAF Customer Service Calls

54 TOTAL
CALLS
00:00 AVG CALL
DURATION
25% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call GAF?

Request for Information Question:

  • “Information for self-adhering GAF shoes”
  • “Product questions”
  • “Roof question”

Product/ Service Question:

  • “Roof leak”
  • “Warranty”
  • “Roof cleaning products”

Shipping and Delivery Question:

  • “Wrong delivery”
  • “Location of homes near me with hdz barkwood shingles”

Payments and Charges Question:

  • “Want to make a payment”
  • “Billing”

Employment Question:

  • “For a job”

Website/ Application Question:

  • “Improper installation, no inspection”

Staff Question:

  • “Inspection service”

Other Question:

  • “Stainguard, algae resistant.”
  • “Info”
  • “My shingles are degrading after 14 years. I pitched a lifetime waranteed shingle”

Compare GAF Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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