Update added by user Nov 25
Terrible customer service
Original review posted by user Nov 24
After a lenghty back and fro it was decided that my complaint regarding the bogus key for RUST will not be entertained. Even after numerous screen prints and profile PROOF that I have not activated the gift on steam, G2A resolution center ruled against me and said that the gift was redeemed. The gift was redeemed right, BUT NOT BY THE PERSON WHO PAID FOR IT.
I have gone through the resolution process, chatted to several online agents, provided profile pictures with personal detail removed with no avail. See images below and decide for yourselves...
Their decision is not reversible and now I am out of pocket for something that was OBVIOUSLY removed by the seller and provided to somebody else.
More Review Details
|Diversity of Products or Services|
|Discounts and Special Offers|
|Advertised vs Delivered|
|Exchange, Refund and Cancellation Policy|
|Product or Service Quality|
|Value for money|
What I liked
What I disliked
- Way they treat you as customer
- Reason of review:
- Return, Exchange or Cancellation Policy
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Rust Steam Gift
- Review category
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