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Contact G Portal Customer Service

G Portal Phone Numbers and Emails

Toll-Free Number:

  • (800) 215-0198
    Hotline USA
Call customer service
Send Message

Customer Service:

  • +496 938 076 6670
    Hotline EU

G Portal Emails:

Customer Service
Investors/ Franchising
Jobs/ Career
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How to Contact G Portal?

Most Popular Number:

(800) 215-0198
Hotline USA
Total calls: 159 Last call: May 20, 2025
author avatar
PissedConsumer Reporter

G Portal customer service phone number is 800 215 0198. This is the telephone number to call the Hotline USA. The support number of the Hotline EU is 496 938 076 6670. During the communication with the customer care department you can get more information about the services, ask for technical support or receive advice. The G Portal phone number is active during the operation time of the company.

G Portal email is support@g-portal.com. This is the mailing box of the G Portal customer service which can advise you on problems and difficulties related to the services consumption. The email of the franchising team is partner@g-portal.com. Whether the issue is related to the career, use the box recruiting@contabo.de. This G Portal contact method allows you to start and write communication with the support specialists, and receive formal responses and guidance.

G Portal address is 3416 Hillcrest Drive Waco, Texas 76708 United States. The location of the G Portal headquarters exists to send claims and complaints to the company and offices. When you want to send the feedback, turn to the post office address. The period for the response can last for 3 days.

G Portal hours are Tuesday through Saturday from 9 a.m. to 3 p.m. CST. The telephone number and online chat of the company are active during the operation time. The business hours of the G Portal support team can vary on national holidays or during the weekends.

G Portal website offers to review the spectrum of services and policies for visitors. You can open the official platform and scroll down to choose the Contact icon. Press on it to get access to the FAQs and read the blog information.

G Portal Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    87% phone 13% email
  • The best phone number to call G Portal is 8002150198. 95% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Saturday, while the shortest are on Wednesday. The average call time is 1 minute.

  • People call G Portal mainly because of product/ service, account and activation/ cancellation.

View full overview ›
PissedConsumer Club

Contact Information

G Portal Website:

G Portal Help Center:

Corporate Office Address:

GPORTAL, Inc
3416 Hillcrest Drive
Waco, Texas 76708
United States

Other Info (opening hours):

Hours:

Tuesday - Saturday: 9:00am - 3:00pm CST

More contact details

G Portal Rating Based on 18 Reviews

Rating details

1.7
more details
Value for money
Product or Service Quality
Discounts and Special Offers
Website

Rating stats

Rating trend

Summary of G Portal Customer Service Calls

167 TOTAL
CALLS
00:35 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call G Portal?

Product/ Service Question:

  • “Can't find server”
  • “Accidental purchase”
  • “Server not *** showing up”

Account Question:

  • “Can’t login to gportal”
  • “Account problem”
  • “I can't get back into my old account”

Activation/ Cancellation Question:

  • “Cancel”
  • “Cancel payments”
  • “Cancel my subscription”

Request for Information Question:

  • “How do I use the server I just rented if there's no link to game or some clue as to the name of server, please help”
  • “Help with my server”
  • “I NEED HELP”

Staff Question:

  • “Service unavailable”
  • “Can't get service to work”

Payments and Charges Question:

  • “Been getting charged for 2 inactive servers for over a year that I cancelled after Jan 2024”
  • “Payment”

Refund Question:

  • “Refund”

Cards Question:

  • “My card was charged and I need to be cancelled”

Other Question:

  • “Talk to someone”
  • “Admin”
  • “Not saving”

Compare G Portal Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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