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Contact G Portal Customer Service

How to Reach a Person at G Portal

Verified Contact Information

Toll-Free Number:

  • 1-800-215-0198
    Hotline USA
Call customer service
Send Message

Customer Service:

  • +496 938 076 6670
    Hotline EU

G Portal Emails:

Customer Service
Investors/ Franchising
Jobs/ Career

G Portal Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular G Portal Phone Number
1 (800) 215-0198
Average Calls duration
1 minute
Most Popular G Portal Email Address
support@g-portal.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
89% phone, 11% email
Common Reasons for Contact
Product/ service, account and activation/ cancellation
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact G Portal?

Most Popular Number:

(800) 215-0198
Hotline USA
Total calls: 259 Last call: Mar 30, 2026

G Portal customer service phone number is 800 215 0198. This is the telephone number to call the Hotline USA. The support number of the Hotline EU is 496 938 076 6670. During the communication with the customer care department you can get more information about the services, ask for technical support or receive advice. The G Portal phone number is active during the operation time of the company.

G Portal email is support@g-portal.com. This is the mailing box of the G Portal customer service which can advise you on problems and difficulties related to the services consumption. The email of the franchising team is partner@g-portal.com. Whether the issue is related to the career, use the box recruiting@contabo.de. This G Portal contact method allows you to start and write communication with the support specialists, and receive formal responses and guidance.

G Portal address is 3416 Hillcrest Drive Waco, Texas 76708 United States. The location of the G Portal headquarters exists to send claims and complaints to the company and offices. When you want to send the feedback, turn to the post office address. The period for the response can last for 3 days.

G Portal hours are Tuesday through Saturday from 9 a.m. to 3 p.m. CST. The telephone number and online chat of the company are active during the operation time. The business hours of the G Portal support team can vary on national holidays or during the weekends.

G Portal website offers to review the spectrum of services and policies for visitors. You can open the official platform and scroll down to choose the Contact icon. Press on it to get access to the FAQs and read the blog information.

PissedConsumer Club

Contact Information

G Portal Website:

G Portal Help Center:

Corporate Office Address:

GPORTAL, Inc
3416 Hillcrest Drive
Waco, Texas 76708
United States

Other Info (opening hours):

Hours:

Tuesday - Saturday: 9:00am - 3:00pm CST

More contact details

Summary of G Portal Customer Service Calls

276 TOTAL
CALLS
00:34 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call G Portal?

Product/ Service Question:

  • “Can't get my server to work”
  • “Can’t connect to my sever”
  • “Absolutely atrocious handling of my server by G portal IT”

Account Question:

  • “Cannot log into gportal account”
  • “Account”
  • “Cannot sign in and even attempt to write an support ticket”

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “Cancel a subscription”
  • “Cancel my subscription”

Request for Information Question:

  • “Question about my server slots”
  • “Can’t figure out how to run ma dayz server”
  • “Valheim had an update and the version on server is old. Can't play unless it's updated. I'm not technically savvy and not sure what to do to be able to play. I play on Xbox.”

Payments and Charges Question:

  • “I paid for a rust server for console it took the money out of my account, but then said there was an error and that they couldn’t do it and now I don’t have a server”
  • “Fraudulent Charge”
  • “Double charge on two accounts fraud”

Refund Question:

  • “Refund/server not working”
  • “Want to refund/ swap server”
  • “Need refund”

Staff Question:

  • “Im paying for a service that im gave no access to im ready to get a lawyer its been two days”
  • “Service unavailable”
  • “Can't get service to work”

Website/ Application Question:

  • “Site not working for me”

Return/ Replace Question:

  • “I have had no luck correcting my issue with tickets”

Cards Question:

  • “My card was charged and I need to be cancelled”

Other Question:

  • “Can't long in”
  • “Scamming money”
  • “7 days to die”

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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