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Contact Furniture123 Customer Service

How to Reach a Person at Furniture123

Verified Contact Information
  • +44 330 041 2270

Customer Service:

  • +44 148 448 1323
  • +44 330 041 2884

Legal:

  • +44 871 971 0779
    Privacy Inquiries

Sales/ Reservations:

  • +44 871 984 1924
Send Message

Customer Service:

trade@furniture123.co.uk
Order Issues

Legal:

privacy@buyitdirect.co.uk
Privacy Inquiries

Furniture123 Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Furniture123 Phone Number
+44 330 041 2270
Most Popular Furniture123 Email Address
trade@furniture123.co.uk
Issue Resolution Rate
Medium (50% reported full resolution)
Contact Method Distribution
41% phone, 59% email
Common Reasons for Contact
Product/ service, staff, shipping and delivery
View full overview

How to Contact Furniture123?

Furniture123 customer service number is 0330-0412-884. Dial it if you need help or advice regarding placing an order online, delivery, or offering large-sized items. If you want to order a certain mirror, sofa, or other furniture, as well as ask for advice regarding the right choice of items for a certain room, call 0871-984-1924. Need to change your delivery date or report about the damage to purchased furniture? Use the following Furniture123 contact: 0330-041-2270. Are you interested in beautiful wholesale furniture? Dial 01484-481-311. To get in touch with the collection point in Huddersfield, call 01484-481-386. The East Midlands collection point is available at the following company phone number: 01773-814-665

If you have questions related to the public sector solutions, follow the “Public Sector Buyers” hyperlink at the bottom menu of the official company website and fill out a contact form on the right. Pay especially attention to the fields marked asterisks, and in the “Nature of inquiry” field describe your question or inquiry in detail. To send a letter, click on the “Submit” button. With the Privacy Policy-related questions apply to the specialist at the following Furniture123 email: privacy@buyitdirect.co.uk.

Furniture123 headquarters is registered at the following address: Unit A Trident Business Park, Leeds Road, Huddersfield, West Yorkshire, HD2 1UA. Use it if you are going to visit the main office to meet with the company representative in person and discuss certain corporate-related issues together. Need to find out where the collection point is located? Write down one of the following of its addresses: Trident Business Park Leeds Road Huddersfield, HD2 1UA or Arundel Avenue Castle Donington DE74 2HL.

PissedConsumer Club

Contact Information

Furniture123 Website:

Furniture123 Help Center:

Corporate Office Address:

Buy It Direct Ltd
Unit A Trident Business Park, Leeds Road
West Yorkshire HD2 1UA
United Kingdom

Other Info (opening hours):

Customer Services Hours:
Monday: 8:30 AM - 5:00 PM
Tuesday - Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:00 PM
Sunday - Sunday: 9:00 AM - 5:00 PM
Bank Holidays: 9:00 AM - 2:00 PM

Locations:
Huddersfield Store
Neptune Way, Off Leeds Rd,
Huddersfield, HD2 1UA

Elland Collection Point
J6, Lowfields Way,
Elland, HX5 9DA

More contact details

Why Customers Call Furniture123?

Top Reasons of Customers Calls

  • Shipping and Delivery 33%
  • Customer Inquiries & Issues 33%
  • Product/ Service 22%
  • Staff 11%

Shipping and Delivery

33%
  • "Where is my refund"
  • "Delivery"
  • "Item not delivered"

Customer Inquiries & Issues

33%
  • "Missing stool"
  • "No instructions"
  • "To make Oder"

Product/ Service

22%
  • "Order out of stock"
  • "Damaged headboard"

Staff

11%
  • "I got bad furniture and service"

About

Related Companies

Buy It Direct, Appliances Direct, Laptops Direct

Summary

Furniture 123, Ltd. is a large online furniture retailer. The company was founded in 1999. Its headquarters is based in Leeds, West Yorkshire, United Kingdom. Furniture123 offers a wide collection of furniture under the following categories: Bedroom, Dining&Kitchen, Living Room&Hall, Kids&Baby, and Office. There are chests of drawers, shoe cabinets, dining chairs, dressing tables, coffee tables, and many more. The company offers a number of finance options. Furniture 123 accepts returns within 14 calendar days from the delivery date. Refunds are issued within 30 calendar days of order receipt. Restocking fees can be applied. Orders can be tracked in personal account on the company website.

Furniture123 reviews and complaints

Furniture123 is ranked 793 out of 4733 in Furniture and Decor category

Compare Furniture123 Customer Service To

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