Furniture Row - Review about Bedroom Suite from Shannon Hills, Arkansas
Update added by user Dec 09, 2014
The store manager contacted me, he was extremely friendly, understanding and took care of my issues sufficiently.
Original review posted by user Nov 22, 2014
I spent over $5,000 on a bedroom suite and it was given to me with many flaws as the pictures show.Customer service within the store is terrible every time and I have been there several times.
When they delivered my furniture, the dresser had structural and water damage, they took it back and replaced it, but the would not attach the mirror. They told my husband that they see only told to drop it off.
I called to ask about this and the guy that answered stated that they should have put the mirror on, that he was going to.talk to someone and call me back, but he never did.I will make sure that I avoid this store in the future and I would never recommend it to anyone!
More Review Details
|Style and Design|
|Value for money|
|Diversity of Products or Services|
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|Exchange, Refund and Cancellation Policy|
- Reason of review:
- Not as described
- Product or service
- Bedroom Suite
- Review category
- Furniture and Decor