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Contact Fullscript Customer Service

Fullscript Phone Numbers and Emails

Toll-Free Number:

  • (866) 807-3828
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Fullscript Emails:

Accessibility
Customer Service
Reporting
Legal
Privacy Inquiries
Technical Support
Integrations Team
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How to Contact Fullscript Customer Service?

Most Popular Number:

(866) 807-3828
Total calls: 53 Issues resolved: 9 Last call: Jan 15, 2025
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PissedConsumer Reporter

The Fullscript customer service number for general inquiries is 1-866-807-3828. You can call this helpline to learn more about the company and its treatment plans or for assistance with enrollment. The customer care agents are ready to answer your questions and help with your issues Monday through Thursday between 9 a.m. and 9 p.m., Friday from 9 a.m. to 8 p.m., and weekends between 9 a.m. and 5 p.m. ET. The same Fullscript phone number can be used for order and delivery-related inquiries. The support assistants also deal with matters concerning returns and replacements. If you experience difficulties accessing their website, you can call this number to report the issue.

The Fullscript return policy states that they accept returns for products purchased in the last 30 days that are unopened and not heat-sensitive. You will need your order number, the product name, and quantities to submit your return request. The Customer Success team will email you the unique RMA number and the return shipping address. When you receive the return information, write the provided RMA number on the outside of the shipment. Note that wholesale products purchased at supplier volume discount rate are final and ineligible for return. You can check the details of the Return Policy in the Returns and Replacement section of the Contact Us page.

Patients and practitioners can download the Fullscript app to manage their accounts, track orders, and contact customer support when they require help or information. You can also book a demo with the company expert to get into details. To reach the Help Center representative, open the app on your device and tap three horizontal lines in the top left corner of the screen. Select the Support option from the menu and click the Chat button to discuss your issue with the Fullscript customer service agent. The live chat is available within regular customer care hours. The virtual assistant is ready to answer simple questions and help troubleshoot your issue 24/7.

Fullscript Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    96% phone 4% email
  • The best phone number to call Fullscript is 8668073828.

  • The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday.

  • Be prepared for the call as Fullscript may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.

View full overview ›
PissedConsumer Club

Contact Information

Fullscript Website:

Fullscript Help Center:

Corporate Office Address:

Healthy Web Inc.
360 Albert Street, 2nd Floor
Ottawa, Ontario K1R 7X7
Canada

Other Info (opening hours):

Hours:

Monday - Thursday: 9:00am - 9:00pm (ET)

Friday: 9:00am - 8:00pm (ET)

Saturday - Sunday: 9:00am - 5:00pm (ET)


Other Location:

1230 Elm St., Suite 301

Manchester, NH 03101

United States

More contact details

Fullscript Rating Based on 3 Reviews

Rating details

4.9
more details
Location
Reliability
Website
Price Affordability

Rating stats

Rating trend

How Good is Fullscript's Customer Service?

Joeann Vvc
Joeann Vvc
Feels Satisfied | Feb 15, 2024

Fullscript is wonderful. They referred me to ibspot which is a total scam and rip off. My bank is getting me a refund for products not received. I will certainly continue to use Fullscript but never again ibspot

Read full quote
Anahy Mel
Anahy Mel
Feels Satisfied | Sep 13, 2023

Once I got on the phone it was good.

Read full quote

Summary of Fullscript Customer Service Calls

53 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Fullscript?

Request for Information Question:

  • “Question regarding product”
  • “Questions about ordering subscriptions”
  • “Place an order”

Shipping and Delivery Question:

  • “Did not receive order .”
  • “Never received package”
  • “Wrong product”

Product/ Service Question:

  • “You recommend a company to order a supplement you could not send. Three weeks later I still have not received it. Would like to know if you have had problems with them. They do not respond to calls or emails”
  • “Problem with a product”
  • “Purchase”

Return/ Replace Question:

  • “I need to do an exchange please”
  • “Return product”

Payments and Charges Question:

  • “Charge on my credit card”
  • “Charge got oos”

Account Question:

  • “Can’t login”

Other Question:

  • “I need supplinents”
  • “Add an item to order I just placed”
  • “Refills”

Compare Fullscript Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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