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FTX US Emails:

Business Customer Service
Customer Service
KYC issues
General Info
Legal
Privacy Inquiries
ftxnoticing@noticing.ra.kroll.com

How to Contact FTX US?

How to Contact FTX US?

The FTX US customer service cannot be reached using the company's support number. Clients can use alternative communication methods, such as email and online chat. The entity processes the clients' issues after the documents are filed through the system. If you wish to submit an electronic proof of claim in the FTX Chapter 11 proceedings, please create an account via the official platform.

The FTX US email is support@ftx.com. This is the inbox where you can find general information about our services and usage options. The company allows clients to claim a refund and receive the remuneration after the consideration of documents. For assistance with KYC issues, please use the inbox kyc-support@ftx.com. For questions related to claims and document filings, please use the inbox ftxnoticing@noticing.ra.kroll.com. The other email address for assistance with these questions is ftxinfo@ra.kroll.com. The customer care and other departments respond to clients in 1-2 operational days.

The FTX US address is 2000 Centre St, 4th Fl, Berkeley, California 94704, United States. This is the location of the company's head office, where specialists process client claims. In most cases, you should file information digitally. If the system does not work, please use the FTX US headquarters location for filings.

FTX US hours are from 9 a.m. to 9 p.m. EST on weekdays. The customer care team is not available on weekends and national holidays in the country of establishment. Some of the FTX US contact methods, like the email address and online portal options, are available regardless of the business hours of the entity. For instance, visitors can file documents online even on nights or weekends.

The FTX US website serves as the online portal for reviewing the information and steps of cooperation. Visitors can read the policy of usage and the following details using the Policies section at the bottom of the page. The User Guide section at the top of the page allows you to find the FTX US help instructions and requirements for the style of the documents for filing.

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Contact Information

FTX US Website:

FTX US Help Center:

Corporate Office Address:

West Realm Shires Inc.
2000 Center St 4th Fl
Berkeley, California 94704
United States

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