Review about Ftd Valentines Day Flowers from Nederland, Texas

96 of 521 Ftd reviews

I ordered my wife's valentine day flowers.I ordered the sweetheart exquisite araingement which was to have 7 red roses and 7 red carnations.

What she received was an araingment that looked similar with only 4 red roses and 9 carnations. The height and width were described as 16" high and 12" wide. What was received was not even 13" high and 7" wide. Very poor customer service and after being on the phone with FTD for about 45 minutes I had the local florist who made the araingement pick it up and the order was canceled for a full refund.

The local florist even argued that delivery charges would apply which I reminded they had the description of the araingement and they failed to deliver what was ordered.*** poor service and no I will NEVER use FTD again nor will I use the local florist either.

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Reason of review:
Not as described
Product or service
Ftd Valentines Day Flowers
Review category
Flowers / Florist
review #789818

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96 of 521 Ftd reviews

Feb 15, 2016 #1111981

At least you got A rose, my husband sent me the same bouquet and I got 16 *** carnations ONLY. Nothing else. Such ***.

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