Ftd - Review about Flowers Bouquet from South Pasadena, California
They tried calling me with an issue with my order.I could not understand the person who called & left a message.
I couldn't understand the 2 people I tried calling to inquire about my order. I asked to speak to a manager who speaks proper English, & was put on hold for 20 min. I never did get to talk to someone about my order. These flowers were for someone dealing with cancer & I shouldn't have to deal with poor customer service.
Seriously, dealing with FTD was extremely disheartening & disappointing.
They did finally call back the following evening. Spoke to 2 more people I could barely understand. The "manager" promised a bigger, better bouquet.
They lied. My friend got a bouquet with carnations & the bouquet was supposed to have roses in it!!!! They gave her a cheaper bouquet!!! They also delivered it 2 days late!!!
So livid with this company! I will never ever use them again! Do not use them!!! Below is the smaller bouquet that is missing roses.
This is what $63 is supposed to get you????Biggest rip off ever!!!!!!!!!!
More Review Details
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|Exchange, Refund and Cancellation Policy|
- Reason of review:
- Not as described
- Product or service
- Flowers Bouquet
- Review category
- Flowers / Florist
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