Ftd - Denied Groupon

258 of 521 Ftd reviews

I purchased an item from FTD online and applied a Groupon.The invoice they emailed to me indicated the discount was applied and showed the amount I was to be charged.

Surprise, when I looked at my bank statement and saw the full amount (subtotal + the groupon discount).

I called 1-ftd-warm-chair and was told that I misunderstood and that my groupon had already been used. I explained that she was mistaken due to the email THEY sent and she replied that she had no confirmation that the email was sent.

I told her to cancel my order and refund the full amount charged.I'm ready to dispute whatever they screwed up with my CC company.

This review is a subjective opinion of a user.
Report Comment

More Review Details

Product or service
Denied Groupon
Review category
Flowers / Florist
review #467476
Had an experience with Ftd? Submit review ›
Helpful? 1 Yes 1 0 No 0
Had the same issue 0 Yes 0
258 of 521 Ftd reviews
Anonymous

May 08, 2015 #981628

Wow, that's really bad. I hope AmEx helped you!

0 0 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

 
×
You were reading a complaint about Ftd.
Filing a new complaint about
×