Ftd - Denied Groupon

258 of 521 Ftd reviews

I purchased an item from FTD online and applied a Groupon.The invoice they emailed to me indicated the discount was applied and showed the amount I was to be charged.

Surprise, when I looked at my bank statement and saw the full amount (subtotal + the groupon discount).

I called 1-ftd-warm-chair and was told that I misunderstood and that my groupon had already been used. I explained that she was mistaken due to the email THEY sent and she replied that she had no confirmation that the email was sent.

I told her to cancel my order and refund the full amount charged.I'm ready to dispute whatever they screwed up with my CC company.

This review is a subjective opinion of a user.
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Product or service
Denied Groupon
Review category
Flowers / Florist
review #467476
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258 of 521 Ftd reviews

May 08, 2015 #981628

Wow, that's really bad. I hope AmEx helped you!

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