Ftd - BEWARE!!!!! TERRIBLE COMPANY!!! INCOMPETENT STAFF!!! POOR QUALITY!!!

364 of 521 Ftd reviews

If I could give a 0 or negative rating I would.

Worst company I have ever dealt with!!!! BEWARE!!!! I ordered a Valentine's arrangement for my GF and the flowers looked nothing like the picture. I even paid for an upgrade.

Some of the flowers she received were dead!!! After being on hold for over 70 minutes, I was finally able to reach someone who offered a 10% discount. This does nothing to solve the problem.

Their staff is completely incompetent. FTD is just a middle man company that hires local florists with no emphasis on quality.

After speaking with two different representatives, and wasting about 3 hours of my life on the phone, I was able to arrange for them to send new flowers, which came out OK, but still nothing like the picture.

This was a truly embarrassing experience, and I will NEVER order from this company again, and I will be sure to spread the word of what a HORRIBLE company this is.

I have uploaded a photo of what I ordered, and the second photo is what was sent to my girlfriend. :(

This review is a subjective opinion of a user.
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More Review Details

Monetary loss:
$100
Product or service
Flower Arrangement
Review category
Flowers / Florist
review #384887
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Helpful? 3 Yes 3 0 No 0
Had the same issue 0 Yes 0
364 of 521 Ftd reviews

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