Ftd Companies Incorporation - Review about Funeral Flowers from Pittsburgh, Pennsylvania
This is a very sad time for my family due to my mothet's death.My cousins sent a peace lily via FTD.
The first lily was damaged. The lilies are browned and broken. I called FTD and reported the problem and was told that a replacement would be delivered today. Again the replacement lily is damaged.
Leaves are ripped and bent. I called FTD and was placed on hold for over 45 minutes after asking to speak with a dupervisor, Because I could not tell the customer service rep (identified as Patty) the name and address of the party that sent the gift, the supervisor would not speak with me. Really! This was a gift from cousins who live in Seattle, WA, Butler, PA, and Arlington, VA.
I don't know who ordered it.
I was trying to resolve this without bringing them into the poor condition of the plants.How does FTD think it honored my grief by putting me through this?
More Review Details
|Exchange, Refund and Cancellation Policy|
- Reason of review:
- Damaged or defective
- Product or service
- Funeral Flowers
- Review category
- Flowers / Florist
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "I ordered three bouquets of flowers for Mother's Day 2014. FromYouFlowers lets the customer select sizes and gives the option to upgrade to a bigger, nicer arrangement, but these..."
- "My partner wanted to send me surprise flowers for our anniversay on Feb 28th. He ordered them THREE weeks in advance with a guaranteed delivery on Feb 28th. After ONE..."
- "My brother ordered an arrangement from this company for my elderly mum for Mother's Day. The flowers arrived the day before and appeared to be beautifully presented in a..."
- "NBA2K18MT Tell You Some NBA 2K18 News! Get Best NBA 2K18 MT and VC Acounts Making Guides on here! NBA2K18MT Hot/Special and Holiday Promotions Product News. NBA2K18MT Mall has the..."
- "I oredered two Tshirts and a matching phone case beginning of 12/3/16. They shipped me the wrong item with the wrong artwork. The artwork was a bunny not a ***..."
- "We ordered a shower finish trim kit from KB kitchen and Bath. It took 3 weeks to get. It took us a little longer to finish to tile in the..."
- "Horribly disappointed in every aspect of my experience. They destroyed the carpet so badly that it just needs torn out and replaced now, when it was so nice before! The..."
- "ALLSCRIPTS COMPANY IS VERY EVIL THEY ARE DOING DAMAGE TO CONSUMERS LEFT AND RIGHT BEHIND CLOSED DOORS . PLAYING WITH PEOPLES LIFE , HEALTH, AND CHARECTER, THEY HAVE KILLED..."
- "I have the Babi Italia eastside lifestyle crib color cinnamon. I am looking for the conversion kit to convert to a full size bed. I am being told by Babies..."