The company has published three contact numbers for a limited range of purposes. First, is the toll-free Frontline Insurance phone number, (877) 744-5224, active for policy or billing questions, coverage, and endorsements. Clients consulting for hurricane-related claims can dial (866) 673-0623 to reach the relevant department. Similarly, the helpline (800) 675-0145 has been established for non-hurricane claims. For purposes other than these, you may email Frontline Insurance customer service or visit their official website.
The only Frontline Insurance email available for all consultations is info@flhi.com. While it is generally a preferred address to request information about the company, clients may also use it to submit other queries and complaints, and the customer care team will try its best to assist them. However, during periods of high request volume, responses to emails may get delayed up to a few hours or days. In such cases, it is more preferable to use the Frontline Insurance contact number instead.
To consult Frontline Insurance’s headquarters, you can either send a letter or visit the address, 500 International Parkway, Lake Mary, Florida 32746, United States. When arriving at the corporate office, it would be essential to bring all the necessary documents or information that may help in elaborating on your concern. Those who prefer sending a letter to the Frontline Insurance address can attach these as copies to ensure effective solutions to their problems.
The company's exact operational hours are not available. However, you can submit your request during standard office hours, as Frontline Insurance customer service is likely to respond efficiently during that time. If the agents do not respond quickly, you can always benefit from the self-service resources available on the company's official online platform.
For online assistance, complete the Frontline Insurance contact form on the company's official website. This form is available in the Contact Us section, and requires users to provide their full name, policy number, email address, phone number, and several other details. Providing this information is necessary for a faster and more accurate response. Users can also find links for customer login, filing claims, and making payments on the right side of the same page. Clicking any of these will direct them to the Frontline Insurance customer service portal, where they can securely manage their coverages, file claims, make payments, and access their policies.
