Contact Frontier Utilities Customer Service

Frontier Utilities offers 24/7 self-service options and live agent customer support with specific hours of operation. Self-service is available around the clock, allowing customers to handle various tasks conveniently.

For immediate assistance from live agents, the Frontiers Utilities 24-hour customer service hours are from Monday to Friday between 7:00 AM to 8:00 PM CST and on Saturdays from 8:00 AM to 5:00 PM. For instance, Frontiers Utilities provides live chat support between 6:00 AM to 10:00 PM CST on weekdays and from 8:00 AM to 5:00 PM CST on Saturdays. Feel free to speak with live agents about transferring services, product changes, adding premises, or any other subject-specific concern. You can also use email mode to contact them anytime via care@frontierutilities.com.

As a current Frontier Utilities customer, you can contact their customer care through your account. You can log in to Frontiers Utilities My Account on their website or download the Frontier App. Once logged in, you can access various self-service features and support options. This includes the ability to pay your bill at any time and from anywhere, check the status of your payments, and gain valuable insights into your home's energy usage beyond overall consumption.

Moreover, you can review and renew your plan based on your past usage patterns, ensuring that you have a plan that aligns with your needs. For a quick balance check, you can simply text "BALANCE" to 20145 to see your bill before making a payment, although keep in mind that standard message and data rates may apply. These digital tools and services offer a user-friendly way to manage your Frontier Utilities account and access customer care as needed.