Skip to content
Write review For Business
  • Login

Contact Frontier Utilities Customer Service

How to Reach a Person at Frontier Utilities

Verified Contact Information

Toll-Free Number:

  • 1-877-437-7442
Call customer service
Send Message

Customer Service:

  • 1-877-293-7535
    Pennsylvania/Ohio/New Jersey (Commercial)
  • 1-866-777-5158
    Pennsylvania/Ohio/New Jersey (Residential)
  • 1-866-926-8192

Business Customer Service:

  • 1-866-734-0144

Frontier Utilities Emails:

Customer Service
App Support, Utility Credit History (Credit Reference) Letter
General Info

Frontier Utilities Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Frontier Utilities Phone Number
1 (877) 437-7442
Average Hold Time
00:01:57
Average Calls duration
22 minutes
Most Popular Frontier Utilities Email Address
care@frontierutilities.com
Frontier Utilities Live Agent Availability
50% of callers successfully reach a real person
Issue Resolution Rate
Low (14% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Frontier Utilities Customer Service?

Most Popular Number:

(877) 437-7442
Total calls: 16 Issue resolved: 1 Last call: May 2, 2026

Frontier Utilities provides various customer service phone numbers to assist customers with different needs. For general inquiries and assistance, contact the Frontier Utilities customer service toll-free number at 1-877-437-7442. If you are in Pennsylvania, Ohio, or New Jersey and have questions related to commercial services, the dedicated customer service line is 1-877-293-7535. For residential customers in the same regions, the Frontiers Utilities phone number is 1-866-777-5158.

Moreover, another general Frontiers Utilities customer care number at 1-866-926-8192 may cover other regions and answer all available inquiries. If you are a business customer, you can reach their business customer service department at 1-866-734-0144. These Frontiers Utilities contact numbers are designed to cater to the specific needs of Frontier Utilities' diverse customer base, ensuring that both residential and commercial clients can access the support and information they require.

Frontier Utilities offers 24/7 self-service options and live agent customer support with specific hours of operation. Self-service is available around the clock, allowing customers to handle various tasks conveniently.

For immediate assistance from live agents, the Frontiers Utilities 24-hour customer service hours are from Monday to Friday between 7:00 AM to 8:00 PM CST and on Saturdays from 8:00 AM to 5:00 PM. For instance, Frontiers Utilities provides live chat support between 6:00 AM to 10:00 PM CST on weekdays and from 8:00 AM to 5:00 PM CST on Saturdays. Feel free to speak with live agents about transferring services, product changes, adding premises, or any other subject-specific concern. You can also use email mode to contact them anytime via care@frontierutilities.com.

As a current Frontier Utilities customer, you can contact their customer care through your account. You can log in to Frontiers Utilities My Account on their website or download the Frontier App. Once logged in, you can access various self-service features and support options. This includes the ability to pay your bill at any time and from anywhere, check the status of your payments, and gain valuable insights into your home's energy usage beyond overall consumption.

Moreover, you can review and renew your plan based on your past usage patterns, ensuring that you have a plan that aligns with your needs. For a quick balance check, you can simply text "BALANCE" to 20145 to see your bill before making a payment, although keep in mind that standard message and data rates may apply. These digital tools and services offer a user-friendly way to manage your Frontier Utilities account and access customer care as needed.

PissedConsumer Club

Contact Information

Frontier Utilities Website:

Frontier Utilities Help Center:

Corporate Office Address:

Frontier Utilities, LLC
601 Travis St., Ste 1400
Houston, Texas 77002
United States

Other Info (opening hours):

Customer Service Hours (CST):

Monday - Friday: 7:00am - 8:00pm

Saturday: 8:00am - 5:00pm


Mailing Address:

Attn: Privacy Policy

5161 San Felipe, Ste 320

Houston, TX 77056

More contact details

Fax:

+1(866) 926-8193

Summary of Frontier Utilities Customer Service Calls

16 TOTAL
CALLS
21:31 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Frontier Utilities?

Request for Information Question:

  • “Need help”
  • “Questions about minors identification”
  • “I enrolled on December the 11th. The confirmation email stated that I had 16 days to make a payment of 225 dollars. Which worked out perfectly since I was moving from a different town. When I arrived at my new home. To my surprise my lights were off.”

Staff Question:

  • “I am beyond frustrated! I am trying to establish new service since yesterday. I have provided all necessary documentation requested. The phone number I was given to call sales and marketing only leads me to an automated system!”
  • “Add asecond service address to my account”

Product/ Service Question:

  • “No internet”

Account Question:

  • “Pd 288.00 and I don’t have an acct with frontier. The money was taken out of my acct so I need a refung”

Return/ Replace Question:

  • “Change to help with controlling my electric bill”

Other Question:

  • “Lights out and something's wrong with the transformer”

Compare Frontier Utilities Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Frontier Cooperative
Frontier Cooperative Customer Service
Frontier Communications
Frontier Communications Customer Service
stars-rating-fill
4.2 out of 5
Frontier Store
Frontier Store Customer Service

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about Frontier Utilities? What happened? What can we help you with?
Submit review Don't show this popup
Frontier Utilities
Reviews Contacts Community