Frontier Utilities Phone Numbers and Emails

Toll-Free Number:

  • (877) 437-7442
Send Message

Customer Service:

  • (877) 293-7535
    Pennsylvania/Ohio/New Jersey (Commercial)
  • (866) 777-5158
    Pennsylvania/Ohio/New Jersey (Residential)
  • (866) 926-8192

Business Customer Service:

  • (866) 734-0144

Frontier Utilities Emails:

Customer Service
App Support, Utility Credit History (Credit Reference) Letter
General Info
Is this your business?
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How to Contact Frontier Utilities Customer Service?

Most Popular Number:

(877) 437-7442

What Is the Frontier Utilities Customer Service Phone Number?

Frontier Utilities provides various customer service phone numbers to assist customers with different needs. For general inquiries and assistance, contact the Frontier Utilities customer service toll-free number at 1-877-437-7442. If you are in Pennsylvania, Ohio, or New Jersey and have questions related to commercial services, the dedicated customer service line is 1-877-293-7535. For residential customers in the same regions, the Frontiers Utilities phone number is 1-866-777-5158.

Moreover, another general Frontiers Utilities customer care number at 1-866-926-8192 may cover other regions and answer all available inquiries. If you are a business customer, you can reach their business customer service department at 1-866-734-0144. These Frontiers Utilities contact numbers are designed to cater to the specific needs of Frontier Utilities' diverse customer base, ensuring that both residential and commercial clients can access the support and information they require.

Does Frontier Utilities Have 24-hour Customer Support?

Frontier Utilities offers 24/7 self-service options and live agent customer support with specific hours of operation. Self-service is available around the clock, allowing customers to handle various tasks conveniently.

For immediate assistance from live agents, the Frontiers Utilities 24-hour customer service hours are from Monday to Friday between 7:00 AM to 8:00 PM CST and on Saturdays from 8:00 AM to 5:00 PM. For instance, Frontiers Utilities provides live chat support between 6:00 AM to 10:00 PM CST on weekdays and from 8:00 AM to 5:00 PM CST on Saturdays. Feel free to speak with live agents about transferring services, product changes, adding premises, or any other subject-specific concern. You can also use email mode to contact them anytime via care@frontierutilities.com.

Can I Contact Frontier Utilities Customer Care via My Account?

As a current Frontier Utilities customer, you can contact their customer care through your account. You can log in to Frontiers Utilities My Account on their website or download the Frontier App. Once logged in, you can access various self-service features and support options. This includes the ability to pay your bill at any time and from anywhere, check the status of your payments, and gain valuable insights into your home's energy usage beyond overall consumption.

Moreover, you can review and renew your plan based on your past usage patterns, ensuring that you have a plan that aligns with your needs. For a quick balance check, you can simply text "BALANCE" to 20145 to see your bill before making a payment, although keep in mind that standard message and data rates may apply. These digital tools and services offer a user-friendly way to manage your Frontier Utilities account and access customer care as needed.

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Contact Information

Frontier Utilities Website:

Frontier Utilities Help Center:

Corporate Office Address:

Frontier Utilities, LLC
601 Travis St., Ste 1400
Houston, Texas 77002
United States

Other Info (opening hours):

Customer Service Hours (CST):

Monday - Friday: 7:00am - 8:00pm

Saturday: 8:00am - 5:00pm


Mailing Address:

Attn: Privacy Policy

5161 San Felipe, Ste 320

Houston, TX 77056

More contact details

Fax:

+1(866) 926-8193

Frontier Utilities Rating Based on 1 Review

Rating details

2.4
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Product or Service Quality
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Rating trend

Summary of Frontier Utilities Customer Service Calls

5 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Frontier Utilities?

Product/ Service Question:

  • “No internet”

Staff Question:

  • “Add asecond service address to my account”

Other Question:

  • “Lights out and something's wrong with the transformer”
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