The company has active customer service teams in the USA and Canada, with specific helplines for each. US-based clients can discuss their queries and concerns with the respective agents via 1-800-334-4107. To contact Freud Tools customer service in Canada, use 1-905-670-1025 or 1-800-263-7016 to call or message during working hours. Consulting the agents via phone is also beneficial for product support, troubleshooting, warranty, returns, order inquiries, safety, compliance, and regulatory information.
Users consulting for inquiries related to product support, warranty claims, order assistance, and other general questions can reach Freud Tools customer service at customerservice@freudtools.com. Those with marketing inquiries can use marketing@freudtools.com to consult the relevant department during working hours. For clients in the United Kingdom, Contact-UK@freudtools.com is the email to reach the respective agents for help. Note that responses to emails are not immediate and can take a few hours or days.
During working hours, clients seeking to consult the company offices can visit the Freud Tools address, 218 Feld Avenue, High Point, North Carolina 27263, United States. Those in Canada can arrive at 7450 Pacific Circle, Mississauga, ON L5T 2A3, for inquiries and assistance. When doing so, make an appointment in the relevant department beforehand. If in-person consultation is inconvenient, you can send written correspondence to the corporate office and expect your issues to be addressed within a few days or weeks.
To consult the company agents online, open the Freud Tools website in your browser and click Contact on the homepage. Once there, fill out all the required fields, providing your full name, email address, country, zip code, phone number, and other details. Submitting the request during working hours will ensure efficient assistance. Users can also reach Freud Tools customer service on social media platforms like Facebook, Instagram, YouTube X, TikTok, and LinkedIn for information and updates. Those with general queries can benefit from the videos, product catalogues, and other resources on the Information Centre page.
