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Contact Freshly Customer Service

How to Reach a Person at Freshly

Verified Contact Information

Toll-Free Number:

  • 1-844-373-7459
    Text
Call Now
Send Message

General Info:

info@freshly.com

Media:

marketing@freshly.com
Marketing Inquiries
support@freshly.com

Freshly Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Freshly Phone Number
1 (844) 373-7459
Average Calls duration
1 minute
Most Popular Freshly Email Address
support@freshly.com
Issue Resolution Rate
Low (19% reported full resolution)
Contact Method Distribution
88% phone, 12% email
Common Reasons for Contact
Return/ replace, activation/ cancellation, shipping and delivery
View full overview

How to Contact Freshly?

A single toll-free number, 1-844-373-7459, is active to consult the company agent for all purposes. Users seeking general information and help or those with feedback and complaints can contact Freshly customer service for quick responses and an exceptional experience. Calling ensures efficient assistance in most cases. Yet, if the issue is complex or sensitive, it might not be the most feasible option. In such cases, users can visit the Freshly headquarters for in-person assistance.

Customers can use one of the three published emails for different purposes. Those with general queries and concerns can reach out via support@freshly.com between the Freshly hours. To seek information about the company's products and policies, write to info@freshly.com. Lastly, marketing@freshly.com is Freshly's email for media and marketing inquiries. When emailing the company agent, provide a clear subject line and elaborate on the concern as much as possible. That would help ensure effective responses.

The company is headquartered in the United States at 115 East 23rd St., New York, New York 1001. Freshly customer service handles user concerns at this address between business hours. Clients in Arizona can visit the company branch at 111 W Monroe St, Phoenix, Arizona 85003, for queries and concerns. For those in Maryland, 8704 Bollman Pl, Savage, Maryland 20763, is the address for the respective office. Consulting the business agents in person is best for critical and confidential issues. However, it is not the only safe means to relay such concerns. Users can also send a letter to P.O. Box 7215, Tempe, Arizona 85281, to seek better solutions to their problems without the risk of privacy breaches.

The company agents are available seven days a week between different hours. Users consulting from Friday to Monday can do so between 7:00 AM and 9:00 PM for efficient assistance. Freshly's hours of operation on Tuesday, Wednesday, and Thursday are between 7:00 AM and 10:00 PM. Outside these times, consumers seeking to relay a query or concern can email the agent. However, the response might only be within working hours. If a quick solution to a problem is needed, benefit from the featured information on the company website.

Freshly's website is the company's official online platform, featuring plenty of information about its products and policies. To reach the business agents via that, click Contact Us on its homepage to find the published emails, phone numbers, and self-help resources. Customers can also consult via Freshly's chat by clicking the relevant option on the website. Doing so between business hours will ensure efficient assistance and a seamless experience.

PissedConsumer Club

Contact Information

Freshly Website:

Freshly Help Center:

Corporate Office Address:

Freshly Inc.
115 East 23rd St.
New York, New York 10010
United States

Other Info (opening hours):

Mailing Address:

P.O. Box 7215,

Tempe,

Arizona 85281


Locations:

111 W Monroe St,

Phoenix,

Arizona 85003


8704 Bollman Pl,

Savage,

Maryland 20763

More contact details

Why Customers Call Freshly?

Top Reasons of Customers Calls

  • Return/ Replace 21%
  • Customer Inquiries & Issues 18%
  • Shipping and Delivery 14%
  • Activation/ Cancellation 11%
  • Refund 7%
  • Employment 7%
  • Product/ Service 7%
  • Payments and Charges 4%
  • Staff 4%
  • Cards 4%
  • Request for Information 4%

Return/ Replace

21%
  • "Change order"
  • "Exachange products"
  • "exchange"

Customer Inquiries & Issues

18%
  • "Supplier big problem"
  • "Want to add some tennis for next week"
  • "Make sure don't two order"

Shipping and Delivery

14%
  • "I need to skip the May 2,2033 delivery"
  • "Didn't receive package"
  • "Delivery"

Activation/ Cancellation

11%
  • "Cancel prescription on October 5,22"
  • "Cancel my subscription"
  • "To cancel my shipment."

Refund

7%
  • "Refund"
  • "a refund from a never used gift card for my 90 year old dad"

Employment

7%
  • "Job purpose"

Product/ Service

7%
  • "I didn't order anything but an order went through and you charged me for it."
  • "I didn't order anything"

Payments and Charges

4%
  • "How did I get this order? How was it paid for?"

Staff

4%
  • "To,stop,service"

Cards

4%
  • "There was a claim reversal on my credit card"

Request for Information

4%
  • "Information"

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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