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Contact Freshii Customer Service

Freshii Phone Numbers and Emails

Toll-Free Number:

  • (866) 337-4265
Call customer service
Send Message

General Info:

  • (877) 292-8469

Freshii Emails:

Customer Service
Legal
Privacy Inquiries
ir@freshii.com
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How to Contact Freshii?

Most Popular Number:

(866) 337-4265
Total calls: 24 Issue resolved: 1 Last call: Jul 9, 2025
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PissedConsumer Reporter

The Freshii customer service is available at the following number: 866-337-4265. Use it if you have questions about the menu, catering, restaurants, or other matters related to the company. With general inquiries, apply to the manager at 877-292-8469. Be sure to have all your questions at hand during the communication with the Freshii customer service manager by phone. It’s necessary to speed up the process and provide the specialist with a clear idea of what you want to find out and what answer to provide you.

If you prefer to solve all matters in writing, send a letter to the following Freshii email: guest@freshii.com. Apply there on a wide range of matters: ask for nutritional information, report the issues with the company app, talk about terms and conditions, etc. Regarding privacy policy matters, email Freshii by using the following contact: security@foodtastic.ca.

The Freshii headquarters is located in Ontario, Canada. Marketing and brand management, product development, finance, human resources, and other departments are concentrated in this central hub. If you are going to visit the main office to talk about collaboration, cooperation, or other corporate-related matters, write down the following Freshii address: Freshii Inc. 1027 Yonge Street, 3rd Floor Toronto, Ontario M4W 2K9, Canada.

Freshii hours are different. They vary depending on the restaurant location. To find out about them in detail, follow “Restaurants” at the bottom of the official company website, and choose your location.

If you prefer quick communication with the Freshii specialist online via the official company website, follow “CONTACT US” in the top menu, and after you’ll be directed to a separate page, fill out a contact form. In it, pay especially attention to entering your contact data and describing your question or inquiry in the “Message” field in detail.

Freshii Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    78% phone 22% email
  • The best phone number to call Freshii is 8663374265. 83% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday and Friday, while the shortest are on Saturday. The average call time is 3 minutes.

  • People call Freshii mainly because of refund, staff and product/ service.

View full overview ›
PissedConsumer Club

Contact Information

Freshii Website:

Freshii Help Center:

Corporate Office Address:

Freshii Inc
1027 Yonge Street, 3rd Floor
Toronto, Ontario M4W 2K9
Canada

Freshii Rating Based on 6 Reviews

Rating details

1.4
more details
Product or Service Quality
Discounts and Special Offers
Location
Allergens Information

Rating stats

Rating trend

Summary of Freshii Customer Service Calls

29 TOTAL
CALLS
02:41 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Freshii?

Staff Question:

  • “Horrible service”
  • “Customer service”
  • “Unprofessional situation”

Product/ Service Question:

  • “Expired dates”
  • “Complaint regaring store owner”

Refund Question:

  • Refund

Payments and Charges Question:

  • “Try to take my birthday coupon”
  • “Charged twice at yeg store”

Shipping and Delivery Question:

  • “Didn't receive purchased gift card”
  • “Need new delivery driver assigned”

Request for Information Question:

  • “Confirmation”
  • “Just to find out whether I should keep freshii energi bites in the cooler”

Employment Question:

  • “Need record of employment”
  • “Payroll”

Activation/ Cancellation Question:

  • “Cancel order”

Cards Question:

  • “My freshii card is not working”

Other Question:

  • “Pricing issues”
  • “T4”
  • “Sharp plastic found in wrap”

Compare Freshii Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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