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Contact FreshCo Customer Service

How to Reach a Person at FreshCo

Verified Contact Information

Toll-Free Number:

  • 1-888-821-5557
Call customer service

Customer Service:

  • 1-866-948-0196

FreshCo Email:

Legal
Privacy Inquiries
Send Message

FreshCo Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular FreshCo Phone Number
1 (888) 821-5557
Most Popular FreshCo Email Address
privacy@sobeys.com
Issue Resolution Rate
Low (17% reported full resolution)
Contact Method Distribution
96% phone, 4% email
Common Reasons for Contact
Product/ service, return/ replace and account
Prepare before the call to FreshCo
Email, phone number or order id or tracking number
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact FreshCo?

Most Popular Number:

(888) 821-5557
Total calls: 24 Issue resolved: 1 Last call: May 15, 2025

Regarding urgent matters, apply to the Freshco customer service manager by phone at the following number: 1-866-948-0196. This line is designed for various matters, from asking about the company or its app to proposing your idea regarding improving customer experience. You can also call the store directly. To find out its telephone number, follow “Store Locator” in the “About FreshCo” block at the bottom menu of the Freshco official website.

Freshco does not provide a direct email address where you can get in touch with the customer service representative regarding questions about the grocery shop. You can contact the manager on general matters via the contact form only. Below, we will describe, how to use it. If you have privacy policy concerns, contact the company at privacy@sobeys.com.

The Freshco headquarters is located in Canada at FreshCo 4980 Tahoe Blvd., Mississauga, Ontario L4W 0C7, Canada. You can use it for personal visits if you have important matters you can resolve in the office only. If you need to send letters, documents, or other correspondence, use the following Freshco mailing address: Customer Care 4980 Tahoe Blvd., Mississauga, ON L4W 0C7.

Freshco hours are Monday through Friday from 8 a.m. to 5 p.m. EST and from 8 a.m. to 4 p.m. EST on the weekends. Such a schedule applies to the Atlantic and Ontario areas. On the West, the business hours are the same but in this case, keep in mind the MST time zone.

To contact the company representative online via the official company website, move the mouse cursor over “Contact Us” in the top menu, follow “Contact”, select the issue type from the list, and fill out a contact form.

PissedConsumer Club

Contact Information

FreshCo Website:

FreshCo Help Center:

Corporate Office Address:

FreshCo
4980 Tahoe Blvd.,
Mississauga, Ontario L4W 0C7
Canada

Other Info (opening hours):

Hours (EST):

Monday - Friday: 8:00am – 5:00pm

Saturday - Sunday: 8:00am – 4:00pm

More contact details

Summary of FreshCo Customer Service Calls

24 TOTAL
CALLS
00:00 AVG CALL
DURATION
17% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call FreshCo?

Product/ Service Question:

  • “Customer complaint”
  • “Complaint regarding fresco worker”
  • “Complain”

Return/ Replace Question:

  • “Return”

Account Question:

  • “Can't access account”

Request for Information Question:

  • “Need to speak with Area manager”

Other Question:

  • “Points”
  • “Scene points”
  • “Store”

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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