Skip to content

Contact Freeview Customer Service

How to Reach a Person at Freeview

Verified Contact Information

Customer Service:

  • +44 345 650 5050
Send Message

Customer Service:

help@freeview.co.uk

Legal:

dataprivacy@freeview.co.uk
Privacy Inquiries

Media:

press@freeview.co.uk

Freeview Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Freeview Phone Number
+44 345 650 5050
Most Popular Freeview Email Address
help@freeview.co.uk
Issue Resolution Rate
Low (33% reported full resolution)
Contact Method Distribution
62% phone, 38% email
Common Reasons for Contact
Request for information and product/ service
View full overview

How to Contact Freeview Customer Service?

How to Contact Freeview Customer Service?

To reach the Freeview customer service team, dial the following number: 0345-650-5050. Call this advice line regarding any questions or concerns related to the TV shows on your mobile, tablet, PC, or laptop. Also, use the above-mentioned company contact to receive the Freeview app support. Before communicating with a real person by phone, take into account the following customer service hours: Monday through Friday from 9 a.m. to 5 p.m. GMT+1.

Freeview provides several email addresses for solving different issues. If you need to get in touch with customer service in writing regarding general questions or app support, apply to the company team at help@freeview.co.uk. Want to find out more details about the Privacy Notice or use of Cookies? Send a letter to dataprivacy@freeview.co.uk.

You can contact the Freeview company via its official website in a few ways. If you prefer communication on Facebook Messenger or Twitter, follow the “Search or browse FAQs” hyperlink at the bottom. Then click on one of the social media icons in the “Reach us on social” block. If you are a journalist who needs information about one of the company brands for media, follow the “Media Centre” hyperlink in the “Corporate” block at the bottom and click on the “Get in touch” button.

The Freeview headquarters is located in Great Britain at the following address: 185 Park Street - London SE1 9SH. Use it if you are going to visit the main office to discuss cooperation or other corporate-related issues. By visiting the “Careers” page of the official company website, you can familiarize yourself with its location on the map and view photos of the building itself outside and inside.

PissedConsumer Club

Contact Information

Freeview Website:

Freeview Help Center:

Corporate Office Address:

DTV Services Limited
Riverbank House, 2 Swan Lane
London, England EC4R 3TT
United Kingdom

Other Info (opening hours):

Hours:

Monday - Friday: 9.00am - 5.00pm

More contact details

Summary of Freeview Customer Service Calls

8 TOTAL
CALLS
00:00 AVG CALL
DURATION
33% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Freeview?

Request for Information Question:

  • “Some questions”
  • “About a missing channel”
  • “New aura recorder box need to speak to someone technical”

Product/ Service Question:

  • “I can't connect Freeview play with my TV”
  • “Problem with freevee”

Compare Freeview Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about Freeview? What happened? What can we help you with?
Submit review Don't show this popup