FreeUp Phone Numbers and Emails

Customer Service Number:

  • (727) 977-8700
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FreeUp Emails:

Accounting/ Billing
Customer Service
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FreeUp Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email
  • The best phone number to call FreeUp is 7279778700.

  • The longest wait times are on Monday, while the shortest are on Tuesday. The average call time is 1 minute.

  • People call FreeUp mainly because of request for information, refund, shipping and delivery.

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PissedConsumer Club

Contact Information

FreeUp Website:

FreeUp Help Center:

Corporate Office Address:

FreeUp
111 2nd Ave NE, Suite #1520
St. Petersburg, Florida 33701
United States

FreeUp Rating Based on 6 Reviews

Rating details

2.3
more details
Customer service
Reliability
Value for money
Product or Service Quality

Rating stats

Rating trend

Summary of FreeUp Customer Service Calls

477 TOTAL
CALLS
00:37 AVG CALL
DURATION
16% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call FreeUp?

Shipping and Delivery Question:

  • “My item not received”
  • “Delivery pick up”
  • Delivery cancel

Request for Information Question:

  • “Inquiry”
  • “How to convert coin to cash”
  • “Some questions”

Refund Question:

  • “My refund issue”
  • “Refund”
  • “Refund request”

Product/ Service Question:

  • “I have a coin I will withdraw my money”
  • “My product not received”
  • “Damaged”

Payments and Charges Question:

  • “For payment”
  • “Payment problem”
  • “Payment”

Activation/ Cancellation Question:

  • “Dear free up I want to cancel this order as a seller as I've got a higher offer the same item from other user and I want to reach the chat support but it isn't working and always show app has stopped when I go to option NEED HELP and ask for chat su”
  • “Cancellation”
  • “My order had been cancelled”

Return/ Replace Question:

  • “Want to change adress of selling pick up”
  • “Return Request”
  • “Return the product”

Account Question:

  • “My account don't open”
  • “LOGIN ISSUE”
  • “Want to change phone number”

Staff Question:

  • “I want to change deleviry service i dont like xpress service i want deleviry direct”
  • “Service not done not pick up my order”

Other Question:

  • “Unable to understand about label”
  • “Query”
  • “Issue in freeup app”

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