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Contact Freeshipping Customer Service

How to Reach a Person at Freeshipping

Verified Contact Information

Toll-Free Number:

  • 1-800-501-3310
Call Now

Customer Service:

  • 1-800-869-5597

Customer Service:

customerservice@freeshipping.com
Send Message

Freeshipping Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Freeshipping Phone Number
1 (800) 501-3310
Average Hold Time
00:00:22
Average Calls duration
2 minutes
Most Popular Freeshipping Email Address
customerservice@freeshipping.com
Freeshipping Live Agent Availability
13% of callers successfully reach a real person
Issue Resolution Rate
Low (30% reported full resolution)
View full overview

How to Contact Freeshipping Customer Service?

The Freeshipping phone number for customer service inquiries is 1-800-869-5597. You can call the company’s Help Center to learn more about its services. The professional customer support assistant will answer your questions about the shipping costs coverage, explain the benefits and details of receiving cashback, and help with issues concerning price differences. The customer care agents are also ready to assist with membership, benefits, or account inquiries. If your delivery is delayed or the package is missing, the Freeshipping representative will provide the information about the order status upon your request. The same number can be used to report accessibility problems with the company’s website.

The Freeshipping customer service email is customerservice@freeshipping.com. You can send your concerns, complaints, and suggestions to this address, and the customer support agent will get in touch with you, providing information or offering ways to resolve the issue as soon as they study your request. You can also email your price protection claims to the Help Center if you have found a lower price for the purchased item. The same contact can be used to request assistance with cashback rewards or membership-related inquiries. If you have questions regarding the Privacy Policy or Data Protection, you can send them to this address for the Data Protection Officer to handle.

You can visit freeshipments.com whenever you need to get in touch with the customer service team. Scroll the homepage down and click the Contact Us link to find the online form. Complete it with the required information and your inquiry details, and click Submit. The customer care representative will usually contact you within 24 hours to answer your questions or help you find solutions for your issues.
Alternatively, you can use the live chat feature to discuss your inquiry with the support operator. Click the chat icon in the bottom left corner of the Contact Us page, and enter your name, email address, and phone number to start the conversation.

PissedConsumer Club

Contact Information

Freeshipping Website:

Freeshipping Help Center:

Corporate Office Address:

Freeshipping.com
500 Enterprise Drive # 2b
Rocky Hill, Connecticut 06067-3913
United States

How Customers Rate Freeshipping Support?

5.0 / 5
Good

Based on 65 calls to Freeshipping customer support through PissedConsumer.com and 1 survey response.

Total Calls
65
Avg Call Duration
02:19
Issues Resolved
30%

Why Customers Call Freeshipping?

Top Reasons of Customers Calls

  • Activation/ Cancellation 40%
  • Payments and Charges 20%
  • Customer Inquiries & Issues 13%
  • Request for Information 10%
  • Staff 5%
  • Account 5%
  • Shipping and Delivery 3%
  • Refund 3%
  • Cards 3%

Activation/ Cancellation

40%
  • "Cancel subscription"
  • "cancel"
  • "To cancel"

Payments and Charges

20%
  • "Charge on credit card"
  • "Getting charge when I don't even know why or who you are"
  • "Dispute"

Customer Inquiries & Issues

13%
  • "Refun"
  • "Claim $10"
  • "Necesito mi dinero pero ya"

Request for Information

10%
  • "Don't remember joining this company"
  • "Yeah I want to know why my account's being charged every month for something I never asked for or never authorized or never even know nothing about it till just now The *** out of the trash mother ***"
  • "Question about rebate"

Staff

5%
  • "Customer service"
  • "To stop service"

Account

5%
  • "Didn't approve y'all charging my account"
  • "Money was taken from my account without my permission"

Shipping and Delivery

3%
  • "Tengo un cobro a mi targeta necesito comunicarme con un operador"

Refund

3%
  • "Refund"

Cards

3%
  • "Took $13.00 off my card without me agreeing or knowing for that matter"

Compare Freeshipping Customer Service To

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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