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Contact Freeshipping Customer Service

Freeshipping Phone Numbers and Emails

Toll-Free Number:

  • (800) 501-3310
Call customer service

Customer Service:

  • (800) 869-5597

Freeshipping Email:

Customer Service
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How to Contact Freeshipping Customer Service?

Most Popular Number:

(800) 501-3310
Total calls: 36 Issues resolved: 4 Last call: Mar 28, 2025
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PissedConsumer Reporter

The Freeshipping phone number for customer service inquiries is 1-800-869-5597. You can call the company’s Help Center to learn more about its services. The professional customer support assistant will answer your questions about the shipping costs coverage, explain the benefits and details of receiving cashback, and help with issues concerning price differences. The customer care agents are also ready to assist with membership, benefits, or account inquiries. If your delivery is delayed or the package is missing, the Freeshipping representative will provide the information about the order status upon your request. The same number can be used to report accessibility problems with the company’s website.

The Freeshipping customer service email is customerservice@freeshipping.com. You can send your concerns, complaints, and suggestions to this address, and the customer support agent will get in touch with you, providing information or offering ways to resolve the issue as soon as they study your request. You can also email your price protection claims to the Help Center if you have found a lower price for the purchased item. The same contact can be used to request assistance with cashback rewards or membership-related inquiries. If you have questions regarding the Privacy Policy or Data Protection, you can send them to this address for the Data Protection Officer to handle.

You can visit freeshipments.com whenever you need to get in touch with the customer service team. Scroll the homepage down and click the Contact Us link to find the online form. Complete it with the required information and your inquiry details, and click Submit. The customer care representative will usually contact you within 24 hours to answer your questions or help you find solutions for your issues.
Alternatively, you can use the live chat feature to discuss your inquiry with the support operator. Click the chat icon in the bottom left corner of the Contact Us page, and enter your name, email address, and phone number to start the conversation.

Freeshipping Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email
  • The best phone number to call Freeshipping is 8005013310. 65% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 2 minutes.

  • People call Freeshipping mainly because of activation/ cancellation, request for information, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Freeshipping Website:

Freeshipping Help Center:

Corporate Office Address:

Freeshipping.com
500 Enterprise Drive # 2b
Rocky Hill, Connecticut 06067-3913
United States

Freeshipping Rating Based on 3 Reviews

Rating details

1.0
more details
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Freeshipping Customer Service Calls

55 TOTAL
CALLS
01:45 AVG CALL
DURATION
21% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Freeshipping?

Activation/ Cancellation Question:

  • “Cancel service”
  • “Cancel and refund”
  • “Cancelación”

Payments and Charges Question:

  • “Getting charge when I don't even know why or who you are”
  • “Dispute”
  • “I have been charged and i don't know why”

Request for Information Question:

  • “Yeah I want to know why my account's being charged every month for something I never asked for or never authorized or never even know nothing about it till just now The *** out of the trash mother ***”
  • “Question about rebate”
  • “I want to opt out don't remember signing up for this”

Staff Question:

  • “Customer service”
  • “To stop service”

Account Question:

  • “Didn't approve y'all charging my account”
  • “Money was taken from my account without my permission”

Refund Question:

  • “Refund”

Shipping and Delivery Question:

  • “Tengo un cobro a mi targeta necesito comunicarme con un operador”

Cards Question:

  • “Took $13.00 off my card without me agreeing or knowing for that matter”

Other Question:

  • “Claim $10”
  • “Necesito mi dinero pero ya”
  • “Quiero Candelario mi suscripcion”

Compare Freeshipping Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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