freemans UK Phone Numbers and Emails

Customer Service:

  • +44 333 200 3035
    Increase Credit Limit
  • +44 333 200 8077

Accounting/ Billing:

  • +44 333 200 5734
    Financial Difficulties
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freemans UK Emails:

Business Customer Service
VAT Relief
Customer Service
Press Inquiries
Is this your business?
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Contact Information

freemans UK Website:

freemans UK Help Center:

Corporate Office Address:

Freemans Grattan Holdings
66-70 Vicar Lane, Little Germany
Bradford, England BD99 2XG
United Kingdom

Other Info (opening hours):


Monday - Saturday: 8:00am - 6:00pm

Mailing Address:

Fraud Investigations Team,

2 Nunnery Square,

Sheffield, S2 5DD

More contact details

freemans UK Rating Based on 4 Reviews

Rating details

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Diversity of Products or Services
Delivery Service
Turnaround Time
Discounts and Special Offers

Rating stats

Rating trend

How Good is freemans UK's Customer Service?

Nickey Akv
Nickey Akv
Feels Satisfied | Dec 13, 2023

Very good

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Pj Ogp
Pj Ogp
Feels Disappointed | Nov 21, 2023

No help as they didn’t sort out my commission problem & I have been a customer for about 40 years, extremely disappointed

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Romulus Yur
Romulus Yur
Feels Neutral | Oct 18, 2023

Sorry, yes, they did call me. But they're going to call me in the morning. As I was not home with my computer, thank you.

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Erika Szh
Erika Szh
Feels Neutral | Aug 26, 2023

I couldn’t get to the person I needed I wanted to pay into my account

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Caroll Dqp
Caroll Dqp
Feels Neutral | Jul 05, 2023

Not happy that you had put a £1000 in case i wanted to have buy now pay later which i never asked for and did not know about cos i paid cash for what i ordered and it went against my credit score

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Summary of freemans UK Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call freemans UK?

Account Question:

  • “Balance”
  • “Can't login to my account”
  • “Account confusion”

Return/ Replace Question:

  • “Need a returns label”
  • “Return not acknowledged. and wrong details in my account”
  • “Returns”

Shipping and Delivery Question:

  • “I wont stop a delivery”
  • “Missing item from delivered order”
  • “Curra would not take parcel”

Payments and Charges Question:

  • “Make payment”
  • “Pay bill”
  • “Unknown bill”

Request for Information Question:

  • “To complain about my commission that hasn’t been paid into my account since February. I have been a customer for many, many years & they have never come up with these excuse of using an offer code.”
  • “To request a paper catalogue please”
  • “Want to speak to someone about my account”

Refund Question:

  • “My refund”
  • “Refund”

Product/ Service Question:

  • “Want to order a catalogue”

Other Question:

  • “Enquiry”
  • “Order mix up”
  • “Saying I owe money”

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