freemans UK Phone Numbers and Emails

Customer Service:

  • +44 333 200 3035
    Increase Credit Limit
  • +44 333 200 8077

Accounting/ Billing:

  • +44 333 200 5734
    Financial Difficulties
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freemans UK Emails:

Business Customer Service
Claims
VAT Relief
Customer Service
Legal
Media
Press Inquiries
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Contact Information

freemans UK Website:

freemans UK Help Center:

Corporate Office Address:

Freemans Grattan Holdings
66-70 Vicar Lane, Little Germany
Bradford, England BD99 2XG
United Kingdom

Other Info (opening hours):

Hours:

Monday - Saturday: 8:00am - 6:00pm


Mailing Address:

Fraud Investigations Team,

2 Nunnery Square,

Sheffield, S2 5DD

More contact details

freemans UK Rating Based on 4 Reviews

Rating details

4.0
more details
Diversity of Products or Services
Delivery Service
Turnaround Time
Discounts and Special Offers

Rating stats

Rating trend

How Good is freemans UK's Customer Service?

Nickey Akv
Nickey Akv
Feels Satisfied | Dec 13, 2023

Very good

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Pj Ogp
Pj Ogp
Feels Disappointed | Nov 21, 2023

No help as they didn’t sort out my commission problem & I have been a customer for about 40 years, extremely disappointed

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Romulus Yur
Romulus Yur
Feels Neutral | Oct 18, 2023

Sorry, yes, they did call me. But they're going to call me in the morning. As I was not home with my computer, thank you.

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Erika Szh
Erika Szh
Feels Neutral | Aug 26, 2023

I couldn’t get to the person I needed I wanted to pay into my account

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Caroll Dqp
Caroll Dqp
Feels Neutral | Jul 05, 2023

Not happy that you had put a £1000 in case i wanted to have buy now pay later which i never asked for and did not know about cos i paid cash for what i ordered and it went against my credit score

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Summary of freemans UK Customer Service Calls

80 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call freemans UK?

Account Question:

  • “Balance”
  • “Can't login to my account”
  • “Account confusion”

Return/ Replace Question:

  • “Need a returns label”
  • “Return not acknowledged. and wrong details in my account”
  • “Returns”

Shipping and Delivery Question:

  • “I wont stop a delivery”
  • “Missing item from delivered order”
  • “Curra would not take parcel”

Payments and Charges Question:

  • “Make payment”
  • “Pay bill”
  • “Unknown bill”

Request for Information Question:

  • “To complain about my commission that hasn’t been paid into my account since February. I have been a customer for many, many years & they have never come up with these excuse of using an offer code.”
  • “To request a paper catalogue please”
  • “Want to speak to someone about my account”

Refund Question:

  • “My refund”
  • “Refund”

Product/ Service Question:

  • “Want to order a catalogue”

Other Question:

  • “Enquiry”
  • “Order mix up”
  • “Saying I owe money”

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