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Contact Freemake Customer Service

How to Reach a Person at Freemake

Verified Contact Information

Headquarters:

  • 1-415-855-9193

Media:

  • 1-323-545-3897
Send Message

Customer Service:

support@freemake.com

Business Sales:

freemake@freemake.com

Media:

pr@freemake.com
Press Inquiries

Freemake Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Freemake Phone Number
1 (415) 855-9193
Average Calls duration
1 minute
Most Popular Freemake Email Address
support@freemake.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
59% phone, 41% email
Common Reasons for Contact
Activation/ cancellation, account, payments and charges
View full overview
PissedConsumer Club

Contact Information

Freemake Website:

Freemake Help Center:

Corporate Office Address:

Mixbyte Inc.
541 Jefferson Ave Ste 100
Redwood City, California 94063
United States

Why Customers Call Freemake?

Top Reasons of Customers Calls

  • Payments and Charges 26%
  • Activation/ Cancellation 17%
  • Customer Inquiries & Issues 17%
  • Account 13%
  • Website/ Application 9%
  • Request for Information 9%
  • Refund 4%
  • Product/ Service 4%

Payments and Charges

26%
  • "Paid for In June now says not valid"
  • "I can't burn a DVD and I paid for the privilege"
  • "I didn't authorize the charge in my credit card is like 40$"

Activation/ Cancellation

17%
  • "Cancel"
  • "To Unsubscribe"
  • "need my key to activate my freemake app"

Customer Inquiries & Issues

17%
  • "Loss of money"
  • "I havex already payed to have the watee mark removed, why do i have tobpay again"
  • "abonnement"

Account

13%
  • "I need my passcode for the transfer of my membership to a new computer"
  • "Account"
  • "Code non reçu de All -In-One Pack"

Website/ Application

9%
  • "I'm trying to re-download my free make application and is trying to make me repurchase another lifetime warranty"
  • "Freemake Video Converter lässt sich nicht installieren"

Request for Information

9%
  • "cannot contact by email"
  • "Need help to cancel"

Refund

4%
  • "I'm calling for a refund.The software is not working"

Product/ Service

4%
  • "Won't let me purchase 1 week trial but it took the money off my card"

Compare Freemake Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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