Freedom Mortgage - I HAVE MADE ALL PAYMENTS ON TIME,THEY MISSPLACED ONE
They claim I missed Jan 2016 payment I have sent them proof of payment my bill payer Co. has sent them copies of check they cashed & they still won,t correct my acct, they have sent late payment information for several months late payment to credit bureau lowering my rateing, told me & my bill payer they would correct everything in 7 days when we talked to them on march 22 ,2016, they have,nt done anything, exept today I got another letter from them telling me to contact HUD to talk to them about past due mortgage, wich I don,t have I would like this resolved
Reason of review: Problems with payment.
Preferred solution: Acct brought up to date & Credit Bureau corrected.
Freedom Mortgage Cons: Completion of process on time sucks.
Location: Shelton, Washington
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This company scares me to death with all of their complaints. Our mortgage was sold to them last year so, they were not our choice.
I've seen horror stories from misplaced payments to.
It paying insurance and taxes out of escrow. I hope and pray that we have no issues with them.
(Anonymous - continued) we received the same HUD advisement today on our loan, which is paid in excess of the balance. Predatory lenders?
WE ARE SUFFERING THE SAME WAY IN INDIANAPOLIS! OUR EARLY PARTIAL PAYMENTS WERE PLACED IN NON-APPLIED FUNDS, CREATING AN OBVIOUS DEFAULT.
THREE CHOICES FOR PARTIAL PAYMENTS WERE NEVER COMPLIED WITH. THEY ALSO CREATED A DEFAULT WITH OUR FULL PAYMENTS, DEMANDING FAXED COPIES OF OUR BANK STATEMENTS AFTER CASHING OUR CHECKS AND CREATING PARALLEL TWO-MONTH PARTIAL PAYMENT AND FULL PAYMENT DEFAULTS. WE HAVE CONTACTED THE VA WHICH TOLD US TO KEEP COPIES OF BANK STATEMENTS & CREDIT BUREAU THREATS.
CHECK TO SEE IF THEY HAVE PLACED YOUR PAYMENTS IN PRINCIPLE TO CAUSE AUTOMATIC DEFAULT OF THE MONTHLY BALANCE - THERE IS NOTHING ON THE MORTGAGE STATEMENT PAYMENT STATEMENT GIVING THEM THE RIGHT TO DO SO. I'M SURPRISED FREEDOM MORTGAGE IS NOT UNDER COMPLAINT STATUS WITH A STATE ATTORNEY GENERAL'S OFFICE!