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1.8

Folks, BEWARE of this company! We had an extraordinarily horrendous experience with this company!!! It took nearly 8 months before WE FINALLY FIRED this company - simply for not being able to complete a simple refinance on our home. We were passed onto approximately 10 different people during these several months and we sent in all documentation they required numerous times due to their poor performance. Our house even had to be appraised TWICE due to their lack of doing their job. NO ONE at this company is held accountable for their actions! We are still in huge disbelief of what has taken place! PLEASE do NOT trust these employees- NONE of them will complete their job!! You will be taken in circles- I guarantee you. DO NOT WASTE YOUR TIME! These people should be ashamed of themselves.

SPECIFICALLY, these people proved they couldn't complete their jobs:

ERIK CUENCA

Assistant VP of Sales

NMLS ID: 117****

Freedom Mortgage Corporation

907 Pleasant Valley Ave, Suite 3

Mount Laurel, NJ 08054

Toll-free: 800-220-**** x 7475

Direct Line: 856-712-****

Fax: 866-497-****

ERIC PETERSON

Assistant Vice President of Sales

Nationwide Mortgage Licensing System (NMLS)

Registry ID# 7165

(856)626-**** direct 1-80*-220-**** ext. 2650 toll free

NICOLLE LABELLE

Final Doc Support

907 Pleasant Valley Avenue

Mount Laurel, NJ 08054

T: 800-220-**** Ext: 2517

Direct: 856-626-****

Fax:866-650-****

FENAY K RICHARDS

jr.Loan Processor

301 Harper Drive

Moorestown, NJ 08057-****

Ph: 856 .380.9319 ext. 9319

Fax: 1.866.396.9025

Fenay.richards@***.com

PATRICK MIGGIN

AVP of Sales

907 Pleasent Valley Ave

Mount Laurel, NJ 08054

Direct Line: 856-380-****

Toll Free Number: 800-220-**** ext. 9790

Fax Number: 844-850-****

EVAN PRIESTER

Customer Care Manager

NMLS #142****

Freedom Mortgage Corporation

907 Pleasant Valley Ave,

Mount Laurel, NJ 08054

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Freedom Mortgage Cons: Poor communication, Failure to return calls, Being lied to, Not worth the aggravation.

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What did you end up doing to resolve the problem? We've been having the same problem for almost a yr.

now!! This is the absolute worse Mortgage Company ever!!!!!

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