Contact Freedom FIBER Customer Service
How to Reach a Person at Freedom FIBER
Verified Contact Information
Customer Service Number:
-
1-205-921-6712
Customer Service:
-
1-205-498-8147
Freedom FIBER Email:
Customer Service
Freedom FIBER Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Freedom FIBER Phone Number
1 (205) 921-6712
Average Hold Time
00:00:50
Average Calls duration
7 minutes
Most Popular Freedom FIBER Email Address
contactus@freedomfiber.com
Freedom FIBER Live Agent Availability
17% of callers successfully reach a real person
Issue Resolution Rate
Low (25% reported full resolution)
Call Volume by Day
View full overview ›
Freedom FIBER Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Freedom FIBER Phone Number | 1 (205) 921-6712 |
| Average Hold Time | 00:00:50 |
| Average Calls duration | 7 minutes |
| Most Popular Freedom FIBER Email Address | contactus@freedomfiber.com |
| Freedom FIBER Live Agent Availability | 17% of callers successfully reach a real person |
| Issue Resolution Rate | Low (25% reported full resolution) |
| Freedom FIBER Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 80% phone, 20% email |
| Common Reasons for Contact | Product/ service, request for information, payments and charges |
| Prepare before the call to Freedom FIBER | Customer id or account number |
Call Volume by Day
Contact Information
Freedom FIBER Website:
Freedom FIBER Help Center:
Corporate Office Address:
Freedom FIBER
3196 County Highway 55
Hamilton,
Alabama
35570
United States
Summary of Freedom FIBER Customer Service Calls
12
TOTAL
CALLS
CALLS
07:05
AVG CALL
DURATION
DURATION
25%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Freedom FIBER?
Request for Information Question:
- “To find out how to check my voice messages”
- “To check service availability”
Product/ Service Question:
- “Internet”
- “Port needs opened for my ADT to work”
- “Freedom fiber internet”
Staff Question:
- “New service”
Account Question:
- “Account number”
Payments and Charges Question:
- “Find office address to pay bill”
Other Question:
- “Brush left in yard”
Compare Freedom FIBER Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Freedom FIBER