Contact FREE NOW Customer Service
How to Reach a Person at FREE NOW
Verified Contact Information
Customer Service:
-
+49 404 100 7300
General Info:
-
+49 403 060 6890
FREE NOW Emails:
Business Customer Service
Partnerships
Customer Service
General Info
FREE NOW Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular FREE NOW Phone Number
+49 404 100 7300
Most Popular FREE NOW Email Address
help@free-now.com
Issue Resolution Rate
Low (12% reported full resolution)
Contact Method Distribution
71% phone, 29% email
Common Reasons for Contact
Account, shipping and delivery
Call Volume by Day
View full overview ›
FREE NOW Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular FREE NOW Phone Number | +49 404 100 7300 |
| Most Popular FREE NOW Email Address | help@free-now.com |
| Issue Resolution Rate | Low (12% reported full resolution) |
| Contact Method Distribution | 71% phone, 29% email |
| Common Reasons for Contact | Account, shipping and delivery |
Call Volume by Day
Contact Information
FREE NOW Website:
FREE NOW Help Center:
Corporate Office Address:
Intelligent Apps GmbH
Neumühlen 19
Hamburg,
Hamburg
22763
Germany
Other Info (opening hours):
Other Location:
Intelligent Apps Ltd
Grosse Elbstrasse 273
22767 Hamburg
Fax:
+49 40 306068966
Summary of FREE NOW Customer Service Calls
74
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
12%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call FREE NOW?
Payments and Charges Question:
- “I want talk to regarding outstanding payment”
- “Unreasonable charge”
- “Fraudulent Charge to my debit card”
Shipping and Delivery Question:
- “Lost item”
- “Lost money for a ride I didnt receive”
- “Want to send a parcel”
Account Question:
- “I forgot my phone”
- “Driver is using my account with other costumers”
- “A driver has been drying on my account since 30 min with other passengers. I cannot stop the account”
Return/ Replace Question:
- “Can not change time for booking”
- “Change email”
Request for Information Question:
- “Information”
- “Question about app”
- Official Request for Release oif Account Freeze
Product/ Service Question:
- “I cant pay my monthly fee, the system its telling me that all of my 4 credit card are expired”
Cards Question:
- “Robbery of cards info”
Other Question:
- “Lost phone”
- “Carsharing”
- “Para hotel”
Compare FREE NOW Customer Service To
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FREE NOW