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Contact FREE NOW Customer Service

How to Reach a Person at FREE NOW

Verified Contact Information

Customer Service:

  • +49 404 100 7300

General Info:

  • +49 403 060 6890
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FREE NOW Emails:

Business Customer Service
Partnerships
Customer Service
General Info
Jobs/ Career
Legal

FREE NOW Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular FREE NOW Phone Number
+49 404 100 7300
Most Popular FREE NOW Email Address
help@free-now.com
Issue Resolution Rate
Low (12% reported full resolution)
Contact Method Distribution
71% phone, 29% email
Common Reasons for Contact
Account, shipping and delivery
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›
PissedConsumer Club

Contact Information

FREE NOW Website:

FREE NOW Help Center:

Corporate Office Address:

Intelligent Apps GmbH
Neumühlen 19
Hamburg, Hamburg 22763
Germany

Other Info (opening hours):

Other Location:

Intelligent Apps Ltd

Grosse Elbstrasse 273

22767 Hamburg

More contact details

Fax:

+49 40 306068966

Summary of FREE NOW Customer Service Calls

74 TOTAL
CALLS
00:00 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call FREE NOW?

Payments and Charges Question:

  • “I want talk to regarding outstanding payment”
  • “Unreasonable charge”
  • “Fraudulent Charge to my debit card”

Shipping and Delivery Question:

  • “Lost item”
  • “Lost money for a ride I didnt receive”
  • “Want to send a parcel”

Account Question:

  • “I forgot my phone”
  • “Driver is using my account with other costumers”
  • “A driver has been drying on my account since 30 min with other passengers. I cannot stop the account”

Return/ Replace Question:

  • “Can not change time for booking”
  • “Change email”

Request for Information Question:

  • “Information”
  • “Question about app”
  • Official Request for Release oif Account Freeze

Product/ Service Question:

  • “I cant pay my monthly fee, the system its telling me that all of my 4 credit card are expired”

Cards Question:

  • “Robbery of cards info”

Other Question:

  • “Lost phone”
  • “Carsharing”
  • “Para hotel”

Compare FREE NOW Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Lyft
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3.6 out of 5

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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