Free Country customer service has its toll-free number at 888-779-1727. It enables customers to contact them with their issues and questions easily. From the information gathered, customer care contacts indicate that about 50% of customers use this Free Country phone number to contact the firm’s representatives to attend to their concerns, which include returns and replacements, shipping and delivery. Surprisingly, the time people spend waiting for their case to be heard depends on the day of the week, as Tuesday has the longest wait-time while Thursday has the shortest.
The basic means of communication with Free Country’s customer support is through the email customersupport@freecountry.com. Based on the customers’ responses, it was established that approximately 92% of the customers have used this email address to contact the company. It is used to receive emails from the customers whether to provide some information or when they want to do a return or exchange. It provides the customer with an easy method of contacting Free Country’s support team.
The postal address of the Free Country headquarters is 4 Bryant Park, 9th Fl., New York, NY 10018, USA. This physical address is the company’s headquarters where executives and staff are stationed to manage the business and drive the business, product design, and customer satisfaction strategies. The site is well-connected with the public means of transport and is located in the center of New York’s Manhattan, which makes it suitable for business proceedings, meetings, and collaborations.
The customer support service can be contacted through the Free Country live chat option that is available on the Free Country website and through which the customer can click on the help tab. Thereafter, the users will be taken to a chat box where they can enter their message and get help from a professional attendee immediately. Clients are able to engage with the firm during business hours through live chat option and get quick and efficient assistance in case they have any query or issues. This is an important real-time support that ensures that the customers can get appropriate answers.