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Contact Fred Perry Customer Service

How to Reach a Person at Fred Perry

Verified Contact Information

Toll-Free Number:

  • 1-866-650-9552
Call customer service

Customer Service:

  • +44 207 632 2800
    From Outside the UK
  • +44 808 129 3515
    UK

Fred Perry Email:

Customer Service
Send Message

Fred Perry Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Fred Perry Phone Number
+44 808 129 3515
Average Calls duration
1 minute
Most Popular Fred Perry Email Address
ecommerce@fredperry.com
Issue Resolution Rate
Low (14% reported full resolution)
Contact Method Distribution
88% phone, 12% email
Common Reasons for Contact
Return/ replace, product/ service, shipping and delivery
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Fred Perry?

Most Popular Number:

(866) 650-9552
Total calls: 13 Last call: Jan 30, 2026

To get in touch with the Fred Perry customer service specialist by phone, dial +44 808-129-3515. This is the toll-free line that is available on the United Kingdom territory only. If you are going to apply to the online store expert from outside the UK, call +44-207-632-2800. The Fred Perry customer service in the United States is available at 1-866-650-9552. All lines are useful for you if you are interested in certain company goods, want to order something from the online catalog, need to solve problems with the accessibility content on the official company website, etc.

Fred Perry provides one main email address for a wide range of matters, ecommerce@fredperry.com. Use it to ask about your order, products, delivery, etc. If you have a question related to the product you are interested in, include such information about the good as its name, code, size, color, etc.

The Fred Perry headquarters address is Fred Perry Limited 37 Mount Pleasant, Clerkenwell London, England WC1X 0AA, United Kingdom. Its facility unites various departments including office and event spaces, showrooms, and others. You can visit it to familiarize yourself with the Fred Perry collections closely, discuss collaboration, resolve certain customer-related matters, etc. Be sure to familiarize yourself with the Fred Perry address on the map in detail. It will help you to better orient in the area where the headquarters is located.

The online store customer service team operates during the following business hours: Monday through Thursday from 9 a.m. to 5:30 p.m. GMT and from 9 a.m. to 5 p.m. GMT on Friday. As for the emailing, wait for a response within 48 hours.

To contact the Fred Perry representative via the official company website, first visit the “Help” page. It is available after clicking on “Help” under “CUSTOMER SERVICE” at the bottom menu. When you’ll be directed to the “Help Center” page, click on the “Contact Us” button and fill out a contact form. You can also click on the “Help” button in the lower-right corner, enter your question in the appropriate field of the online chat window, click on “Leave us a message, enter all the necessary data in the fields, and click on the “Send” button.

PissedConsumer Club

Contact Information

Fred Perry Website:

Fred Perry Help Center:

Corporate Office Address:

Fred Perry Limited
37 Mount Pleasant, Clerkenwell
London, England WC1X 0AA
United Kingdom

Summary of Fred Perry Customer Service Calls

78 TOTAL
CALLS
00:30 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Fred Perry?

Shipping and Delivery Question:

  • “Non delivery order 11183172”
  • “Missing order”
  • “Delivery”

Product/ Service Question:

  • “Damaged sweater”
  • “Loan”
  • “Complain”

Return/ Replace Question:

  • “Return”
  • “Return lost in mail”
  • “Exchange”

Request for Information Question:

  • “I’m trying to confirm the identity of a Doris Jones, a woman I’ve been communicating with who says she is a partner with Fred Perry. Is she?”
  • “Checking on my order”
  • “No order confirmation”

Account Question:

  • “Not responding to my emails”

Refund Question:

  • “Refund”

Staff Question:

  • “Customer service”

Other Question:

  • “Spare buttons”
  • “Track order”
  • “Colours missing”

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