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Contact Franklin Sports Customer Service

How to Reach a Person at Franklin Sports

Verified Contact Information

Toll-Free Number:

  • 1-877-377-6787
Call Now
Send Message

Customer Service:

  • 1-781-341-5178
    For Replacement Parts
  • 1-781-344-1111 ext 2
  • 1-877-377-6787 ext 2

General Info:

  • 1-781-344-1111

Customer Service:

cs@franklinsports.com
replacementparts@franklinsports.com
90 Day Limited-Warranty Policy
parts@franklinsports.com
For Replacement Parts
franklin@franklinsports.com

Legal:

privacy@franklinsports.com
Privacy Inquiries

Sales/ Reservations:

teamsales@franklinsports.com

How to Contact Franklin Sports?

Customers seeking to consult the company agents for general information and assistance can dial the toll-free number (877) 377-6787. For queries about replacement parts, reach the relevant agent at (781) 341-5178. Franklin Sports’ phone numbers, (781) 344-1111, ext. 2, and (877) 377-6787, ext. 2, are also active for similar purposes. The customer service team can also assist with product inquiries, orders, shipments, warranty claims, returns, refunds, and technical issues via phone. However, one must dial the helpline for the relevant department Monday through Friday, between 9:30 AM and 4:30 PM EST, for efficient assistance.

Like the published helplines, several department-specific emails are available to contact Franklin Sports customer service. Users requesting general information and assistance can write to cs@franklinsports.com or franklin@franklinsports.com. For queries about the 90-day limited warranty policy, reach the relevant agent at replacementparts@franklinsports.com. Those inquiring about replacement parts can email parts@franklinsports.com during business hours. To discuss legal and privacy inquiries, use privacy@franklinsports.com to submit your request to the relevant department. Lastly, teamsales@franklinsports.com is the Franklin Sports email for sales and reservations department.

For in-person assistance from business agents, visit the Franklin Sports headquarters at 17 Campanelli Parkway, Stoughton, Massachusetts 02072, United States. After hearing your problem, the customer service team will resolve it while ensuring a seamless experience. Those unable to visit the Franklin Sports address but reluctant to discuss their concerns online can send written correspondence to the head office and expect to be assisted within a few days or weeks.

The Franklin Sports website is the company's official online platform featuring self-help resources about products, orders, claims, warranties, and replacement parts. Users can also find instruction manuals and browse the FAQs to resolve general queries and concerns. Those seeking to discuss a specific issue can visit the Contact Us page and submit an inquiry to Franklin Sports customer service. You can also reach the agents on social media platforms like Facebook, Instagram, X, YouTube, and Pinterest for information and updates.

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Contact Information

Franklin Sports Website:

Franklin Sports Help Center:

Corporate Office Address:

Franklin Sports, Inc.
17 Campanelli Parkway
Stoughton, Massachusetts 02072
United States

Other Info (opening hours):

Office Hours (EST):

Monday - Friday: 9:30am - 4:30pm

More contact details

Fax:

+1 (781) 341-0333

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