Contact Franklin Sports Customer Service

Like the published helplines, several department-specific emails are available to contact Franklin Sports customer service. Users requesting general information and assistance can write to cs@franklinsports.com or franklin@franklinsports.com. For queries about the 90-day limited warranty policy, reach the relevant agent at replacementparts@franklinsports.com. Those inquiring about replacement parts can email parts@franklinsports.com during business hours. To discuss legal and privacy inquiries, use privacy@franklinsports.com to submit your request to the relevant department. Lastly, teamsales@franklinsports.com is the Franklin Sports email for sales and reservations department.

For in-person assistance from business agents, visit the Franklin Sports headquarters at 17 Campanelli Parkway, Stoughton, Massachusetts 02072, United States. After hearing your problem, the customer service team will resolve it while ensuring a seamless experience. Those unable to visit the Franklin Sports address but reluctant to discuss their concerns online can send written correspondence to the head office and expect to be assisted within a few days or weeks.

The Franklin Sports website is the company's official online platform featuring self-help resources about products, orders, claims, warranties, and replacement parts. Users can also find instruction manuals and browse the FAQs to resolve general queries and concerns. Those seeking to discuss a specific issue can visit the Contact Us page and submit an inquiry to Franklin Sports customer service. You can also reach the agents on social media platforms like Facebook, Instagram, X, YouTube, and Pinterest for information and updates.