Franklin Institute Phone Numbers and Emails

Customer Service Number:

  • (215) 448-1200

Curatorial/historical Questions:

  • (215) 448-1265

Development Office:

  • (215) 448-1130

Press Office:

  • (215) 448-1152

Franklin Institute Emails:

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Technical Support
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Franklin Institute Contact Information

Franklin Institute Website:

Franklin Institute Help Center:

Corporate Office Address:

The Franklin Institute
222 North 20th Street
Philadelphia, Pennsylvania 19103
United States


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Franklin Institute FAQ
The Client's Membership is valid at the time of purchase and may be used immediately for access to the museum or for reserving tickets. Please be aware that all Members are required to present photo ID when checking in at the Membership or Ticketing Desk, whether The User have The User's Membership Card with The Client or not. If the Membership is purchased at the museum, The User will receive The User's Membership Card at that time. If the Membership is purchased online or over the phone, The User will receive a receipt via email. ATTACHED to that email is a temporary membership card, which can be used for booking advance tickets or to visit eligible ASTC Passport Program museums. The Customer's permanent card(s) will be printed at The Franklin Institute when The User of company services check in for The User's first visit. The expiration date of the Membership will be printed on The Client's Membership card.
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Franklin Institute is a museum in Philadelphia named after American scientist and politician Benjamin Franklin. Franklin Institute is a also a place where Benjamin Franklin Memorial is located. This is one of the oldest scientific and educational centers in the United States. Franklin Institute was established in 1824. Franklin Institute offers a wide range of educational programs, exhibits, theaters (Franklin Theater, Planetarium and IMAX), attractions and events, Discovery Camp, Camp-In, and Museum Floor programs. Franklin Institute also has a store offering a great assortment of books and souvenirs. Every visitor can check for new event, exhibit or excursion online. Franklin Institute is the very place to have a good time.

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