Arlington, Texas
1 comment
Not resolved

We bought the sofa from Conn's in Burleson TX.After 1 year the arm rest started to peel.

Contacted Conn's: their reply it is out of warranty. I must contact manufacturer. I did that with numerous calls to them and complaints lodged on their customer support page. No reply.

No the backrest (where your head is) is also starting to peel. I am really getting very angry that this expensive furniture is in such a state.

Furniture is not suppose to last only 1 year.With all the time passed, it is now 2 years and still no reply what so ever!!

We are 2 grown ups that use this sofa - there are not even children.

Review about: Dakota Sofa Putty 5997113269563 Recliner Sofa.

Review #861435 is a subjective opinion of a user.

Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

Had an Experience with Franklin Furniture?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Tim griffin

I bought a leather sofa and matching recliner in brown leather about 4 years ago the leather is peeling and cracking on the arm rests and headrests of both pieces poor quality . Its a mess looks terrible.Never in a million Years did i expect to need to purchase a new couch and chair so soon

You May Also Like