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Contact Frank And Oak Customer Service

How to Reach a Person at Frank And Oak

Verified Contact Information

Toll-Free Number:

  • 1-855-376-5625
    Montreal, QC (Stanley Menswear)
Call customer service
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Customer Service:

  • 1-312-448-3782
    Chicago, IL
  • 1-332-239-1575
    New York, NY (Soho)
  • +1 450 286 0197
    Brossard, QC
  • +1 514 312 1962
    Montreal, QC (Mile End Menswear)
  • +1 514 360 9070
    Montreal, QC (Mile End Womenswear)
  • +1 514 228 3761
    Montreal, QC (Stanley Outlet)
  • +1 514 360 0553
    Montreal, QC (Stanley Womenswear)
  • +1 613 518 0121
    Ottawa, ON (Rideau Centre)
  • +1 418 476 0554
    Quebec, QC (Place Ste. Foy)
  • +1 647 558 6582
    Toronto, ON (Don Mills)
  • +1 647 930 8711
    Toronto, ON (Queen West)
  • +1 647 477 0170
    Toronto, ON (Toronto Eaton Centre)
  • +1 778 373 0886
    Vancouver, BC (Gastown)
  • +1 604 283 7615
    Vancouver, BC (Kitsilano)

Frank And Oak Emails:

Business Sales
Complaints/ Feedback
Customer Service
Jobs/ Career
Legal
Privacy Inquiries
Media
Affiliates

Frank And Oak Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Frank And Oak Phone Number
1 (855) 376-5625
Most Popular Frank And Oak Email Address
memberservices@frankandoak.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
77% phone, 23% email
Common Reasons for Contact
Cards, request for information, shipping and delivery
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Frank And Oak?

Most Popular Number:

(855) 376-5625
Montreal, QC (Stanley Menswear)

If you seek the quirkiest way to resolve your urgent matters, contact the Frank And Oak customer service representative via the following toll-free phone number: 855-376-5625. This line provides support for various issues related to the online store of men’s and women’s clothing, such as asking about features of a certain model in detail, finding out your order status, reporting issues with your account, etc.

For convenience, Frank And Oak provides separate email addresses so that you can contact the dedicated specialist regarding certain matters. To reach out to the customer service team, send your inquiries regarding products, your orders, returns, or account preferences to memberservices@frankandoak.com. Wholesale inquiries are processed at wholesale@frankandoak.com. If you are interested in creating an article or video about the company or want to offer a marketing idea, contact Frank And Oak at media@frankandoak.com. Regarding career opportunities, email people@frankandoak.com.

The Frank And Oak headquarters is located at 160 St-Viateur East, Suite 702, Montreal, Quebec, H2T 1A8, Canada. This location serves as the central hub from where key operations, ensuring the online store processes are performed at the proper level, are concentrated. If you see that your matter requires sending official letters, documents, or other correspondence, use the mentioned Frank And Oak address for this purpose.

The Frank And Oak support hours are Monday through Friday from 10 a.m. to 4 p.m., Eastern Time Zone. Such a schedule applies to the main phone line, email, and online chatting on the online store’s social media platforms such as Facebook Messenger.

To reach out to the Frank And Oak specialist right via the official online store website, navigate to the bottom menu, open the “Customer Care” block, and follow “F.A.Q.”. Such an action will lead you to a separate page where you can find answers to your questions. If you need detailed explanations from the Frank And Oak customer service specialist, click on the “Email” hyperlink.

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Contact Information

Frank And Oak Website:

Frank And Oak Help Center:

Corporate Office Address:

Frank And Oak
160 St-Viateur East, Ste 702
Montreal, Quebec H2T 1A8
Canada

Other Info (opening hours):

Customer Service Hours (EST):

Monday - Friday: 9:00AM-5:00PM

Saturday - Sunday: 10:00AM-4:00PM

More contact details

Summary of Frank And Oak Customer Service Calls

10 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Frank And Oak?

Shipping and Delivery Question:

  • “Have not heard back from email and chat since Thursday , November 28 - my package delivered to wrong house based on photo by BOLT delivery service”
  • “Location in nyc”
  • “Non delivered oackage”

Cards Question:

  • “Gift card”

Request for Information Question:

  • “I had made an on-line order in November 23 and i havnt received an update about my order or response after emailing you multiple times”

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