Contact Franco Sarto Customer Service
How to Reach a Person at Franco Sarto
Verified Contact Information
Toll-Free Number:
-
1-888-837-8892
Legal:
-
1-888-869-1053Privacy Inquiries
Franco Sarto Email:
Legal
Privacy Inquiries
Franco Sarto Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Franco Sarto Phone Number
1 (888) 837-8892
Average Hold Time
00:05:48
Average Calls duration
6 minutes
Most Popular Franco Sarto Email Address
privacyrequests@caleres.com
Franco Sarto Live Agent Availability
20% of callers successfully reach a real person
Issue Resolution Rate
Low (17% reported full resolution)
Call Volume by Day
View full overview ›
Franco Sarto Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Franco Sarto Phone Number | 1 (888) 837-8892 |
| Average Hold Time | 00:05:48 |
| Average Calls duration | 6 minutes |
| Most Popular Franco Sarto Email Address | privacyrequests@caleres.com |
| Franco Sarto Live Agent Availability | 20% of callers successfully reach a real person |
| Issue Resolution Rate | Low (17% reported full resolution) |
| Franco Sarto Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 90% phone, 10% email |
| Common Reasons for Contact | Return/ replace, product/ service, shipping and delivery |
| Prepare before the call to Franco Sarto | First and last name |
Call Volume by Day
Contact Information
Franco Sarto Website:
Franco Sarto Help Center:
Corporate Office Address:
Franco Sarto
8300 Maryland Avenue
St. Louis,
Missouri
63105
United States
Other Info (opening hours):
Privacy Inquiries:
Franco Sarto
Attn: Legal Department
8300 Maryland Avenue
St. Louis, MO 63105
Summary of Franco Sarto Customer Service Calls
47
TOTAL
CALLS
CALLS
05:44
AVG CALL
DURATION
DURATION
17%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Franco Sarto?
Return/ Replace Question:
- “Inquiries as to return policy”
- “Inquires as to return policy”
- “Return”
Shipping and Delivery Question:
- “Missing order”
- “I have not received my package”
- “Shoe size question”
Request for Information Question:
- “Inquiry as to returns”
- “I would like to know about my orders”
Product/ Service Question:
- “Defective show”
- “About defectives shoes I brought from you all”
- “Defected shoes”
Account Question:
- “Need to reset password to order with no response”
- “I ordered some sandals the money was taken from my account but I don’t get an order number and I don’t know what’s going on”
Payments and Charges Question:
- “Promo code won’t go through and also my order won’t go through”
Other Question:
- “Shoes”
- “I have holes in my sole”
- “Zapatos que compré online y aún no llegan”
Compare Franco Sarto Customer Service To
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