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Contact Francescas Customer Service

How to Reach a Person at Francescas

Verified Contact Information

Toll-Free Number:

  • 1-800-980-1180
Call customer service
Send Message

Francescas Emails:

Customer Service
Legal
guest.services@francescas.com

Francescas Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Francescas Phone Number
1 (800) 980-1180
Most Popular Francescas Email Address
customerservice@francescas.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
56% phone, 44% email
Common Reasons for Contact
Request for information, shipping and delivery
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Francescas Customer Service?

Most Popular Number:

(800) 980-1180
Total calls: 28 Last call: Sep 11, 2025

You can reach Francesca's customer service by calling their toll-free number at 1-800-980-1180. Customers can call Francesca's phone number during its service hours of operation from Monday to Friday, between 9:00 AM CT (Central Time) and 5:30 PM CT.

During these hours, you can contact their support team for assistance with any inquiries, orders, or concerns related to Francesca's products and services. This dedicated Francesca contact ensures that customers can easily connect with the company's support staff within the specified time frame for a seamless and personalized shopping experience.

Francesca's offers multiple email addresses for customer support, making it convenient for customers to reach out with their inquiries and concerns. Use the Francesca customer service email address, customerservice@francescas.com for general customer service inquiries. Whether you have questions about products, orders, or any other aspects of your shopping experience, this address is your go-to option.

Moreover, to seek assistance with guest services or have specific questions related to your in-store experiences, the Francesca email is guest.services@francescas.com. For inquiries or support regarding Francesca's rewards programs or related matters, you can send an email at rewards@francescas.com. Using these dedicated email addresses ensures that your communication is directed to the appropriate department, streamlining the customer support process and allowing Francesca's to address your needs effectively.

Francesca's corporate office address is Francesca's 8760 Clay Road, Suite 100, Houston, Texas 77080, United States. Francesca's corporate office address is where the company's corporate headquarters is located. If you need to reach out to Francesca's for corporate-related matters, inquiries, or correspondence, you must visit Francesca's headquarters. Whether it's for business partnerships, corporate communications, or other corporate-level concerns, mailing or contacting their corporate office in Houston, Texas is the appropriate channel for addressing such matters.

Francesca's does not have a live chat option on its website. However, to initiate a Francesca customer service chat, you can contact their customer support by visiting the website. Head to Francesca's website, scroll down to find the "Contact Us" section, and fill out the provided form with your information, including your concern or message. If you have an order-specific query, it's advisable to include your order number, if applicable. Francesca's also provides an FAQ section on their website, which can be helpful for clearing doubts and finding answers to common questions without the need for direct customer support assistance.

PissedConsumer Club

Contact Information

Francescas Website:

Francescas Help Center:

Corporate Office Address:

Francesca's
8760 Clay Road, Suite 100
Houston, Texas 77080
United States

Other Info (opening hours):

Hours:

Monday - Friday 7:00am - 7:00pm

Saturday - Sunday 8:30am - 5:00pm

More contact details

Summary of Francescas Customer Service Calls

28 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Francescas?

Request for Information Question:

  • “About my order”
  • “Question about my order”
  • “About my W2 tax.”

Payments and Charges Question:

  • “Billing number”
  • “Can't use my promo code”
  • “Payment”

Shipping and Delivery Question:

  • “Did not receive items”

Return/ Replace Question:

  • “Return”
  • “Return issues”

Cards Question:

  • “E-gift card”

Product/ Service Question:

  • “Damaged item upon arrival”

Other Question:

  • “Cannot order on line”
  • “Order missing”

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