Foxtel Phone Numbers and Emails

Customer Service:

  • +61 130 065 7346
    Existing customers
  • +61 130 013 0799
    New customers
  • +6 138 325 2701
    Overseas

Headquarters:

  • +6 129 813 6000

Foxtel Emails:

Customer Service
Legal
Privacy Inquiries
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Foxtel Contact Information

Foxtel Website:

Foxtel Help Center:

Corporate Office Address:

Foxtel
5 Thomas Holt Drive, North Ryde
Sydney, New South Wales 2113
Australia
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Foxtel Rating Based on 4 Reviews

Rating details

1.7
more details
Discounts and Special Offers
Price Affordability
Exchange, Refund and Cancellation Policy
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Rating stats

Rating trend

Summary of Foxtel Customer Service Calls

39 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Foxtel Customer Service?

Staff Question:

  • “Complaint about the services relocation connection”
  • “Service not connected after 4 weeKs”
  • “Service cut off”

Product/ Service Question:

  • “Foxtel now not working”
  • “Remote wont work”
  • “Moving /reconnect”

Payments and Charges Question:

  • “Trying to pay my mums bill”
  • “Dispute payment”

Account Question:

  • “Account”
  • “Extention on overdue account”

Return/ Replace Question:

  • “Return of Foxtel box”

Activation/ Cancellation Question:

  • “Cancel Netflix package and still being charge”

Other Question:

  • “Pin for iQ5”
  • “Update to iq5”
  • “Negotiation a new deal”

About

Foxtel Terms of Service
To read more: https://www.foxtel.com.au/about/customer-terms.html
Foxtel Privacy Policy
To read more: https://www.foxtel.com.au/about/privacy.html
Foxtel Pros and Cons

Pros: Answer

Cons: Not good at providing services on time

Related Companies

Telstra

Summary

Foxtel is one of Australias media companies, directly employing around 2,500 people, and delivering a diverse subscription television service to both regional and metropolitan areas over cable, satellite and broadband distribution. It offers entertainment experience every day to each one of its 2.3 million subscribing homes through delivery of exclusive and inspiring programming across all genres, the worlds most popular channel brands, and investment in high quality local content. The Foxtel Television Centre at North Ryde in Sydney is the headquarters of Foxtel's national subscription television operations and houses Foxtels television studios, broadcast operations and cable and satellite transmission facilities. The company also operates two Customer Solutions Centers based at Moonee Ponds in Melbourne, and Robina on the Gold Coast. Foxtel is owned by Telstra Corporation Ltd 50 and The News Corporation Ltd 50.

Foxtel reviews and complaints

Foxtel is ranked 98 out of 778 in Household Services category

Area Served

Australia

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