Contact Foxtel Customer Service
Foxtel Phone Numbers and Emails
Customer Service:
-
+61 130 065 7346Existing customers
-
+61 130 013 0799New customers
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+6 138 325 2701Overseas
Foxtel Emails:
Foxtel Contact Information
Foxtel Website:
Foxtel Help Center:
Corporate Office Address:
Summary of Foxtel Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Foxtel Customer Service?
Staff Question:
- “Complaint about the services relocation connection”
- “Service not connected after 4 weeKs”
- “Service cut off”
Product/ Service Question:
- “Foxtel now not working”
- “Remote wont work”
- “Moving /reconnect”
Payments and Charges Question:
- “Trying to pay my mums bill”
- “Dispute payment”
Account Question:
- “Account”
- “Extention on overdue account”
Return/ Replace Question:
- “Return of Foxtel box”
Activation/ Cancellation Question:
- “Cancel Netflix package and still being charge”
Other Question:
- “Pin for iQ5”
- “Update to iq5”
- “Negotiation a new deal”
About
Pros: Answer
Cons: Not good at providing services on time
Foxtel is one of Australias media companies, directly employing around 2,500 people, and delivering a diverse subscription television service to both regional and metropolitan areas over cable, satellite and broadband distribution. It offers entertainment experience every day to each one of its 2.3 million subscribing homes through delivery of exclusive and inspiring programming across all genres, the worlds most popular channel brands, and investment in high quality local content. The Foxtel Television Centre at North Ryde in Sydney is the headquarters of Foxtel's national subscription television operations and houses Foxtels television studios, broadcast operations and cable and satellite transmission facilities. The company also operates two Customer Solutions Centers based at Moonee Ponds in Melbourne, and Robina on the Gold Coast. Foxtel is owned by Telstra Corporation Ltd 50 and The News Corporation Ltd 50.
Foxtel is ranked 98 out of 778 in Household Services category
Australia
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