Fox Rent A Car - Review about Collision Damage Waiver from Des Plaines, Illinois

26 of 269 Fox Rent A Car reviews

I rented a car in mexico city at the end of may and paid ( was charged on my credit card) for top of the line insurance on it and medical insurance, was rear ended collision from an unisured motorist, reported the incident like i was instructed by the agents ,and was informed by the adjuster that came to the site that the vehicle had no insurance at all.The agents still claimed that the car was insured.

We asked for medical attention and were denied use of my medical passes. At the time of return of the car they told me that they were going to have the car repaired privately and that i didnt have to come up with the deductible. That clearly indicated to me that the adjuster was correct and i was being ripped off again..i asked for the money back from the agreement and they refused to refund it. When i got back to the states i filed a dispute and that was refused because the bank doesnt want to get involved in getting me my money back for out of country disputes.

I payed for a rental car with coverage and i expected to get what i payed for.Not get ripped off

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Product or Service Quality
Additional Services
Price Affordability
Insurance Quality
Diversity of Products or Services
Customer service
Discounts and Special Offers

Reason of review:
Poor customer service
Product or service
Collision Damage Waiver
Review category
review #656630

Author wants to be contacted by the company. Learn more

Had an experience with Fox Rent A Car? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
26 of 269 Fox Rent A Car reviews

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

You were reading a complaint about Fox Rent A Car.
Filing a new complaint about