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K.A.C.M.# Fox 110670

In October 2012, I rented a car for 1 day and overlooked the insurance option.

It was unfortunate that the car bumper was hit a bit when somebody backing up from hotel parking lot at night. The plastic bumper was pushed in a bit at the corner of bumper(NOT broken). It had several scratches from previous incidents...

The Fox Rental Car charged my insurance more than 1,000 dollars. I myself have to pay $500 deductible and $100 for "administrative fee".

NOBODY from Fox has called to discussed with me about the matter for a reasonable settlement. Fox via KHOURY ALTERNATIVE just billed me.

A week before that I was charged for an "upgrade" which I was told by the agent that it is FREE since they do not have available car at that time.

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FOX has good rental rates but the services are terrible.

I would suggest that people should consider a different rental company.

If you have to use Fox, MAKE SURE YOU READ ALL THE FINE PRINTS, especially THE CHARGES and BUY THE INSURANCE.

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I will never rent a car from FOX Rent-A-Car again in my life.

B.N.

Review about: Car Insurance.

Review #381895 is a subjective opinion of a user.

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Reason of Review / Monetary Loss Not specified / $1059
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