Contact Fox Factory Customer Service
How to Reach a Person at Fox Factory
Toll-Free Number:
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1-800-369-7469Baxter, MN
Headquarters:
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1-831-274-6500
Sales/ Reservations:
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1-831-740-4619Baxter, MN
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1-800-527-9244Burnaby, BC
Fox Factory Emails:
Fox Factory Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Fox Factory Phone Number | 1 (800) 369-7469 |
| Average Calls duration | 28 seconds |
| Most Popular Fox Factory Email Address | foxservice@ridefox.com |
| Issue Resolution Rate | Low (33% reported full resolution) |
| Contact Method Distribution | 83% phone, 17% email |
| Common Reasons for Contact | Request for information and product/ service |
Contact Information
Fox Factory Website:
Fox Factory Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
13461 Dogwood Dr.Baxter, MN 56425
915 Disc Dr.
Scotts Valley, CA 95066-4543
118 – 8333 Eastlake Drive
Burnaby, BC
V5A 4W2
8331 Eastlake Drive #103
Burnaby, BC
V5A 4W2
38 Isidor Court Suite 120
Sparks, NV 89441
95 Underwood Rd
Fletcher, NC 28732
750 Vernon Way Suite 101
El Cajon, CA 92020
13461 Dogwood Drive.
Baxter MN, 56245
1290 North Johnson Ave. Suite 106
El Cajon, CA 92020
169 Gasoline Alley #5
Mooresville, NC 28117
50 W Big Beaver STE 120
Troy, MI 48084
750 Vernon Way Suite 101
El Cajon, CA 92020
Fax:
Summary of Fox Factory Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Fox Factory?
Request for Information Question:
- “Information on my shocks”
- “Status of shock in for service.”
- “Question about installing stabilizer”
Product/ Service Question:
- “I just bought a fox shock for my f250 and it isn’t working”
- “Warranty”
- “Broken floater evol”
Other Question:
- “My gmc at4 black widow has been making noises from the front end”
- “Steering stabilizer”
- “Do not like the material of the socks I just got in the mail. Want to retun them. I have lots of your socks these are horrible I did not even open and try on”
Compare Fox Factory Customer Service To
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