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Contact Fox Factory Customer Service

How to Reach a Person at Fox Factory

Verified Contact Information

Toll-Free Number:

  • 1-800-369-7469
    Baxter, MN
Call customer service
Send Message

Headquarters:

  • 1-831-274-6500

Sales/ Reservations:

  • 1-831-740-4619
    Baxter, MN
  • 1-800-527-9244
    Burnaby, BC
  • 1-619-768-1800
    El Cajon, CA
  • 1-619-258-6141
    El Cajon, CA
  • 1-831-274-6557
    Scotts Valley, CA

Fox Factory Emails:

Customer Service
Baxter, MN, Burnaby, BC, Mooresville, NC, Scotts Valley, CA
General Info
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Sales/ Reservations
Burnaby, BC, El Cajon, CA, Fletcher, NC, International, Scotts Valley, CA
orservice@ridefox.com
Baxter, MN
tking@ridefox.com
El Cajon, CA

Fox Factory Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Fox Factory Phone Number
1 (800) 369-7469
Average Calls duration
28 seconds
Most Popular Fox Factory Email Address
foxservice@ridefox.com
Issue Resolution Rate
Low (33% reported full resolution)
Contact Method Distribution
83% phone, 17% email
Common Reasons for Contact
Request for information and product/ service
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›
PissedConsumer Club

Contact Information

Fox Factory Website:

Fox Factory Help Center:

Corporate Office Address:

FOX Factory, Inc.
2055 Sugarloaf Circle, Suite 300
Duluth, Georgia 30097
United States

Other Info (opening hours):

Other Locations:

13461 Dogwood Dr.

Baxter, MN 56425



915 Disc Dr.

Scotts Valley, CA 95066-4543



118 – 8333 Eastlake Drive

Burnaby, BC

V5A 4W2



8331 Eastlake Drive #103

Burnaby, BC

V5A 4W2



38 Isidor Court Suite 120

Sparks, NV 89441



95 Underwood Rd

Fletcher, NC 28732



750 Vernon Way Suite 101

El Cajon, CA 92020



13461 Dogwood Drive.

Baxter MN, 56245



1290 North Johnson Ave. Suite 106

El Cajon, CA 92020



169 Gasoline Alley #5

Mooresville, NC 28117



50 W Big Beaver STE 120

Troy, MI 48084



750 Vernon Way Suite 101

El Cajon, CA 92020


More contact details

Fax:

+1 (831) 768.9342

Summary of Fox Factory Customer Service Calls

15 TOTAL
CALLS
00:28 AVG CALL
DURATION
33% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Fox Factory?

Request for Information Question:

  • “Information on my shocks”
  • “Status of shock in for service.”
  • “Question about installing stabilizer”

Product/ Service Question:

  • “I just bought a fox shock for my f250 and it isn’t working”
  • “Warranty”
  • “Broken floater evol”

Other Question:

  • “My gmc at4 black widow has been making noises from the front end”
  • “Steering stabilizer”
  • “Do not like the material of the socks I just got in the mail. Want to retun them. I have lots of your socks these are horrible I did not even open and try on”

Compare Fox Factory Customer Service To

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