Houston, Texas
0 comments
Not resolved

I had a bad experience at Galveston Four Points.Bad reception team at front desk.

Problems with a very noisy air conditioning, tel didn't work and ridiculous toilet seat. To complete the bad service, a non polite manager, informed that could not give us another apartment because it was fully booked.

We could see that the hotel was not full at all, there were many apartments available, what we confirm with booking.com.Terrible experience that we could not expect from Sheraton.

Review #890685 is a subjective opinion of a user.

3.1
Quality of Accommodation
Location
Staff
Price Affordability
Facilities and Services
Customer service
Cleanliness
Value for money
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

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